Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
397 out of
455)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Yolanda
Verified Purchase:Yes
Considering this a recent purchase I am disappointed that after a drop to the pavement my case has a crack on the corner. Is there any warranty for such issue?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 29, 2020
Hi Yolanda,
Although we’re glad your iPhone is doing well, we’re sorry that the Commuter Series case took some damage in the line of duty. Thankfully, we do have a convenient warranty for situations just like this. Simply click on the link below, and we’ll get a new case heading your way in practically no time at all!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Although we’re glad your iPhone is doing well, we’re sorry that the Commuter Series case took some damage in the line of duty. Thankfully, we do have a convenient warranty for situations just like this. Simply click on the link below, and we’ll get a new case heading your way in practically no time at all!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Debberific
Verified Purchase:Yes
I bought this case about a week ago and totally love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Teets
Verified Purchase:Yes
Love my new otter case… Pretty purple color and very good quality… Makes my phone big but that’s not the otter case fault… It fits my iPhone 8 plus perfectly thank you!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Irt4pgh3
Verified Purchase:Yes
I bought a new otter box to replace the one that after 4 years needed to be replaced. The chat agent helped me find the model I currently had and was able to easily purchase it. Love the Apple Pay connection to make my purchase seamless. the case arrived on time and I immediately put it on my phone. It’s awesome. My phone feels new again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Good quality product, a little too tightly fit
on August 13, 2020
Posted by: Lucy
Verified Purchase:Yes
This Commuter phone case has good quality. I was expecting the back to have a hole as advertised, but the case I received did not have the hole, this is fine. The indigo color is really nice. After putting my phone in, when I tried to remove the case, it was so tightly fit that I was afraid I would end up bending the outer shell. After a few more times, I managed to remove the outer shell. Overall, this is a good product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PiggyWiggles16
Verified Purchase:Yes
I like this case a lot. It's simple, but provides the protection I need to keep my phone safe from damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeanbean
Verified Purchase:Yes
Love it!
Love the color, the durability of the case!
Love the color, the durability of the case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: nancyl8
Verified Purchase:Yes
I absolutely love this case! Secures my phone well! Dropped a few times now and no issues yet! And I just LOVE this colour!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com