Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
345
4 Stars
76
3 Stars
33
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
393 out of
450)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Customer Rating
2
Good case but does not have screen protection.
on December 17, 2018
Posted by: Eric
Verified Purchase:Yes
I bought this under the assumption that it protected the screen but in fact it does not. I like the case and the slim size of it but not happy that the screen has nothing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 17, 2018
Hi Eric,
We are sorry for the misunderstanding with your Commuter case purchase. Although it does have raised edges to help protect the screen, it does not come with a screen protector. Perhaps you would be interested in our Alpha Glass screen protector, it works great with the Commuter case. Check out the link below for more information on that product.
https://www.otterbox.com/en-us/iphone-7?prefn1=series&prefv1=Alpha%20Glass
Of course, if you ever have any OtterBox questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Happy Holidays,
OtterBox Customer Service Team
We are sorry for the misunderstanding with your Commuter case purchase. Although it does have raised edges to help protect the screen, it does not come with a screen protector. Perhaps you would be interested in our Alpha Glass screen protector, it works great with the Commuter case. Check out the link below for more information on that product.
https://www.otterbox.com/en-us/iphone-7?prefn1=series&prefv1=Alpha%20Glass
Of course, if you ever have any OtterBox questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gontri
Verified Purchase:Yes
Great Grip, Color, and Comfort.
Good Case, Thanks.
Good Case, Thanks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CaliGirl
Verified Purchase:Yes
Fit my phone and the color is great !will purchase more from otter box
Thank You
Thank You
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Notjackie27
Verified Purchase:Yes
Bought this thinking it was 2 tone blue. It’s purple. Previous case broke at the bottom between home button and charging port in just a little over 1 year. Waranty is 1 year from purchase date.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 14, 2019
Hey there Notjackie27,
We apologize that this Commuter colorway didn't exactly end up being what you expected! While we do our best to display the most accurate depictions of our case designs online, unfortunately sometimes they can come through differently depending on the screen or monitor. Nonetheless, the good news is that we're confident this case should protect your iPhone for a long time going forward! We actually have a limited lifetime warranty, and we're always ready to help with any questions or concerns. Please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Cheers,
OtterBox Customer Service Team
We apologize that this Commuter colorway didn't exactly end up being what you expected! While we do our best to display the most accurate depictions of our case designs online, unfortunately sometimes they can come through differently depending on the screen or monitor. Nonetheless, the good news is that we're confident this case should protect your iPhone for a long time going forward! We actually have a limited lifetime warranty, and we're always ready to help with any questions or concerns. Please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bigbuttyjuddy
Verified Purchase:Yes
It’s fine. I like it. I world have liked. White and black case,but pink is fine
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: annalyssagarcia
Verified Purchase:Yes
I really like this case and the color but I am always putting my phone in my pockets of my jacket and pants, the color of my pants and such rub onto the case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marti
Verified Purchase:Yes
I am no longer afraid of breaking my iphone, sturdy case and lush colour would highly recommend Otter Box!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lil Rich
Verified Purchase:Yes
This is the third commuter that I have had and they have saved my phone countless times. I love the slim profile of the case and it’s durability.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com