Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
397 out of
455)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: iluvj
Verified Purchase:Yes
This case is the second commuter I have purchased so overall I do like it. I knocked two stars off for two reasons. 1) the outer shell slips on surfaces so I wish that it had more grip like the inner part. 2) the two blues in bespoke do not have enough contrast to make it pop.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 22, 2017
Hey iluvj,
Thank you so much for your feedback! We're happy to pass along your comments to our product design team for future consideration. We apologize that the Commuter case is a little too slick for your comfort level. If you're looking for a case that has rubber on the outside, we would recommend the Defender series! The Defender comes with a silicone back layer, which adds some resistance and makes it easier to grip. Please feel welcome to check it out via the following link, and call our helpful Otters at 1-855-688-7269 with any questions!
https://www.otterbox.com/en-us/iphone-8-iphone-7/defender-series-case/apl2-iph16.html#start=2
Warmly,
OtterBox Customer Service Team
Thank you so much for your feedback! We're happy to pass along your comments to our product design team for future consideration. We apologize that the Commuter case is a little too slick for your comfort level. If you're looking for a case that has rubber on the outside, we would recommend the Defender series! The Defender comes with a silicone back layer, which adds some resistance and makes it easier to grip. Please feel welcome to check it out via the following link, and call our helpful Otters at 1-855-688-7269 with any questions!
https://www.otterbox.com/en-us/iphone-8-iphone-7/defender-series-case/apl2-iph16.html#start=2
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rspcharger
Verified Purchase:Yes
Had a commuter on my iPhone 4S that kept that phone alive until my upgrade to an 8. So many drops & never a problem. The hard portion of the case would slowly break as time and more drops went by. You can't go wrong with this item.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: pastry4269
Verified Purchase:Yes
The case is strong, sturdy and durable. However, the hole on the back of the case for the apple logo is unnecessary and presents an opening for dirt to build up. The charging port protector is a nice addition but makes it difficult to charge when only using one hand. Lastly, the case is difficult to put on and take off the phone. Overall, it is a great case, but it does have some flaws.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Callie
Verified Purchase:Yes
Love the colors, ease of putting it on phone and awesome protection for my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CVSAINT
Verified Purchase:Yes
This case is a great fit for the phone, the phone feels sturdy. Downside nothing to protect the screen.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DLW1314
Verified Purchase:Yes
Best protection ever I have been using the commuter cases for over 5 years
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lyndzi
Verified Purchase:Yes
Love the color and th case. Shipped quickly.
This is my second case because my first one cracked in a couple of different places. I would rather replace the case then the phone!
This is my second case because my first one cracked in a couple of different places. I would rather replace the case then the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marsh
Verified Purchase:Yes
It’s tough but not bulky. Also makes it easier to grip an otherwise slippery and thin phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com