I have purchased several otter boxes in the past. Previous models all included a screen protector. This model did not include a screen protector. I wish this fact had been clearly stated in the description.I am not using this case. I purchased another case that includes a screen protector from another company.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 26, 2021
Hi, Michele!
We're sorry to hear about any confusion with your recent Commuter Series purchase! That case style has always had the inner slipcover with a hard outer shell, but it has not historically come with a built-in screen protector. If that's something you're looking for, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-se-2nd-gen-and-iphone-8-7/77-56606.html#start=1
This is my second otterbox for my phone. The first one cracked over time, always protecting my phone. I like that it is not bulky like my husband's otterbox, yet it still provides the protection I need.
This box does not come with a screen protector. I guess I didn’t look deep enough when I bought it to realize it does not have a screen protector
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 26, 2021
Hi there!
We're sorry to hear about any confusion with your recent Commuter Series purchase! That case style has always had the inner slipcover with a hard outer shell, but it has not historically come with a built-in screen protector. If that's something you're looking for, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-se-2nd-gen-and-iphone-8-7/77-56606.html#start=1