Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
397 out of
455)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Leland
Verified Purchase:Yes
I bought this for the new se 2 they have just stuck a label on a 8 case the apple sign on the back of the phone does not line up at least ship the new product version if you are goi g to say you have it and I ordered black and got purple really?
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Mary9799
Verified Purchase:Yes
Don’t recommend a OtterBox commuter. This use to be my favorite phone case but the materials used to make this has changed - it’s a different outside case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 12, 2017
Hi Mary9799!
Our deepest apologies about any confusion caused by our iPhone Commuter case! The material for the outer shell has always been made of a polycarbonate plastic, so we're curious as to what kind of outer texture you're used to. Regardless, our detective Otters are ready to get to the bottom of this! Please don't hesitate to contact them at 1-855-688-7269, and they'll solve this mystery in no time!
Best,
OtterBox Customer Service Team
Our deepest apologies about any confusion caused by our iPhone Commuter case! The material for the outer shell has always been made of a polycarbonate plastic, so we're curious as to what kind of outer texture you're used to. Regardless, our detective Otters are ready to get to the bottom of this! Please don't hesitate to contact them at 1-855-688-7269, and they'll solve this mystery in no time!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2
Good Otterbox iPhone 7 Case..
on September 21, 2021
Posted by: AyoBASIK
Bought this Otterbox iPhone 7Case commuter around 2-3 weeks ago.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, September 23, 2021
Hi there!
We're glad to hear that you're liking your Commuter Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.
Best,
OtterBox Customer Service Team
We're glad to hear that you're liking your Commuter Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rkeyser
Verified Purchase:Yes
I bought this case and it came in the box.... there was no case. Just the box.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 9, 2019
Hey Rkeyser,
Oh no! That's so strange. We assure you this is anything but normal. Give us a call at 1-855-688-7269 and we'll have that case to your doorstep in practically no time at all!
Best,
OtterBox Customer Service Team
Oh no! That's so strange. We assure you this is anything but normal. Give us a call at 1-855-688-7269 and we'll have that case to your doorstep in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Wen dao
Verified Purchase:Yes
I didn't read details about this case carefully, they have scratche protection, I just thought it is for screen. However, it's for sides and back of iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anne 56
Verified Purchase:Yes
I am not too sure about this purchase I need the phone screen protected I
Probably should have got the Polk dots that I bought for my daughter this one has no screen protection
Probably should have got the Polk dots that I bought for my daughter this one has no screen protection
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 5, 2018
Hey Anne 56,
We apologize about any miscommunication pertaining to the screenless style of the Commuter series! True, the Commuter case does not typically come with any sort of built-in screen protection, but not to worry - if you love the case and just need a little extra peace of mind, we do offer a tempered glass solution. Please feel welcome to check out our Alpha Glass by following the link below, and if you have any additional questions, just give our expert Otters a ring at 1-855-688-7269!
https://www.otterbox.com/en-us/iphone-8-7-6s-6/alpha-glass-screen-protector/apl38-iph16.html#start=1
Sincerely,
OtterBox Customer Service Team
We apologize about any miscommunication pertaining to the screenless style of the Commuter series! True, the Commuter case does not typically come with any sort of built-in screen protection, but not to worry - if you love the case and just need a little extra peace of mind, we do offer a tempered glass solution. Please feel welcome to check out our Alpha Glass by following the link below, and if you have any additional questions, just give our expert Otters a ring at 1-855-688-7269!
https://www.otterbox.com/en-us/iphone-8-7-6s-6/alpha-glass-screen-protector/apl38-iph16.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com