Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
339
4 Stars
71
3 Stars
32
2 Stars
22
1 Star
28
87%of customers recommend this product.
(
387 out of
443)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Baconbit
Verified Purchase:Yes
The last 4 commuter cases I have had came with screen protectors. The iPhone 7 commuter does not.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, September 26, 2016
Hey Baconbit,
We are sorry that we do not include a basic screen protector with the Commuter case for the iPhone 7. We made this modification so that we could better align our products. Below is a link for the Alpha Glass screen protector which will work impeccably with the Commuter and offer excellent protection.
http://www.otterbox.com/en-us/iphone-7/alpha-glass-screen-protector/apl38-iph16.html
As always, if you have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
We are sorry that we do not include a basic screen protector with the Commuter case for the iPhone 7. We made this modification so that we could better align our products. Below is a link for the Alpha Glass screen protector which will work impeccably with the Commuter and offer excellent protection.
http://www.otterbox.com/en-us/iphone-7/alpha-glass-screen-protector/apl38-iph16.html
As always, if you have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Megs
Verified Purchase:Yes
I bought this case before I had my phone but I loved the colors and slimness of the case. It’s not big and bulky. The only thing I wish it had was a built in screen protector but I just bought a glass one and problem solved.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sngldad6
Verified Purchase:Yes
I bought this for my son and he had dropped his phone twice already and there was no damage to the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mother of a teen
Verified Purchase:Yes
Purchased this for my 13 year old son for his new iPhone. It is definitely not made for a teen, no real protection for the screen. It is also slim and slippery, making it easy to slip out of your hand. Returned it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 29, 2017
Hey there!
We certainly understand why you would be looking for a case that is also teenager-proof, and we apologize that the Commuter case just didn't do the trick! We might suggest taking a look at the Defender series, which has a built-in screen protector, as well as a couple of extra layers to ensure maximum protection. Feel free to check it out via the link below, and call our helpful Otters at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/iphone-8-iphone-7/defender-series-case/apl2-iph16.html#start=2
Sincerely,
OtterBox Customer Service Team
We certainly understand why you would be looking for a case that is also teenager-proof, and we apologize that the Commuter case just didn't do the trick! We might suggest taking a look at the Defender series, which has a built-in screen protector, as well as a couple of extra layers to ensure maximum protection. Feel free to check it out via the link below, and call our helpful Otters at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/iphone-8-iphone-7/defender-series-case/apl2-iph16.html#start=2
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Tuck
Verified Purchase:Yes
Case is really cute however it gets really dirty fast. Wish it didn’t then it would be BOMB
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 10, 2018
Hey Tuck,
We think our cases are pretty "bomb," and we apologize that your current one isn't reflecting that quality! Please feel free to call our tidy Otters at 1-855-688-7269, and they'll clean things up with a simple warranty replacement. We'll get you back on track to epic protection right away!
Cheers,
OtterBox Customer Service Team
We think our cases are pretty "bomb," and we apologize that your current one isn't reflecting that quality! Please feel free to call our tidy Otters at 1-855-688-7269, and they'll clean things up with a simple warranty replacement. We'll get you back on track to epic protection right away!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MickeyD
Verified Purchase:Yes
I dropped my phone twice since my new case arrived. No problem!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ridenour36
Verified Purchase:Yes
I am happy I bought the commuter series. I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mariah
Verified Purchase:Yes
I bought this a couple weeks ago. I’ve had this same otterbox case for 6 years, but after about a year they fall apart. But I still keep buying them because it does keep my phone protected while its on and I like how it looks. I just wish the outter plastic shell didn’t always crack for me because I’ve had to buy several replacements.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com