Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 - Riveting Way
Average customer rating
4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
41
4 Stars
4
3 Stars
6
2 Stars
5
1 Star
8
71%of customers recommend this product.
(
34 out of
48)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 - Riveting Way
Posted by: JIm H
Verified Purchase:Yes
Very rugged case. It is built to take a beating. The only issue that I had was I ordered for an Iphone 13 and I have an Iphone 13 Pro. There is a difference. My fault not the companies.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ashley
Verified Purchase:Yes
For a case, it works fine. I used to use life proof and I thought that this one would be similar. It is not. The non-plastic material has picked up the color of my pants/pocket and it discolored after less than a month. I would not purchase again.
Response from otterbox.comBy Customer Service, December 11, 2023
Hello, Ashley! We are so sorry to hear that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: InKr
Verified Purchase:Yes
Fits my iPhone 13 like a glove. The case feels nice in hands.
Written by a customer while visiting otterbox.com
Customer Rating
1
Don’t buy it unless you got infinite time to spend
on December 27, 2023
Posted by: A sad customer
Verified Purchase:Yes
It said that the product would arrive in 2 or 3 days it took a month. I returned it weeks ago and still no refund or contact back to check in with what happened.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 29, 2023
Hello! We are so sorry for any confusion or delay associated with your recent return. Please give our CS Team a call at 1-855-688-7269 and we are happy to check on this for you!
Written by a customer while visiting otterbox.com
Posted by: HAZY
Verified Purchase:Yes
This case isn’t appealing to the touch. Its hard outer surface leaves your phone sliding around. Another design flaw is that the hard case doesn’t wrap around entirely encasing the phone which leaves the small bit of rubbery case on the front side to easily come away from the phone exposing it. The only part of this case that is nice is the color combination.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 26, 2023
Hello! We are sorry to hear the Commuter Series case is not fitting your needs. If our Customer Service Team may answer any questions or assist with finding a case that will meet your device protection needs better, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Brook
Verified Purchase:Yes
Great quality and very quick delivery. Only thing I trust to keep them from breaking their electronics
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Erich
Verified Purchase:Yes
Solid case. Feels like it could handle a big drop.
Written by a customer while visiting otterbox.com
Posted by: Cheryl B
Verified Purchase:Yes
Bought a new IPhone 13 otterbox cover & doesn't properly fit the phone. Won't stay on & partially covers my camera
Response from otterbox.comBy Customer Service, January 10, 2024
Hello, Cheryl! We are so sorry to hear that you are experiencing a fit issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation!
Written by a customer while visiting otterbox.com