Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 - Riveting Way
Average customer rating
4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
41
4 Stars
4
3 Stars
6
2 Stars
5
1 Star
8
71%of customers recommend this product.
(
34 out of
48)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 - Riveting Way
Posted by: CDMG
Verified Purchase:Yes
Its a good case for protection and is not bulky. I love the color as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jennifer M
Verified Purchase:Yes
The Commuter phone case is great! Relatively slim while still providing the protection I expect from Otterbox. However, shipping was a problem. The site did not make it clear that Standard (Free) shipping uses USPS for final delivery. USPS delivery is erratic and the tracking was incorrect. At first tracking said delivery had been made on Saturday (it hadn't). Then it said delivery was scheduled for Thursday (even after it arrived on Tuesday). I would never have chosen Standard shipping if I had known USPS would be involved.
Written by a customer while visiting otterbox.com
Posted by: DJ Jessie
Verified Purchase:Yes
A sleek and safe way to dress and protect my phone. I am very satisfied!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gods Glory
Verified Purchase:Yes
Was going to return the case but the customer service agent I spoke to worked me through and I am keeping the case..
It is a good purchase.I love it
It is a good purchase.I love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alan
Verified Purchase:Yes
Only if you don’t have a portable charger then it will protect the iPhone from drops but if you have one then don’t buy
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, June 9, 2023
Hey there, Alan! We apologize if the Commuter Series case for your iPhone 13 wasn't quite what you were hoping for. We're happy to hear the protection it offers has been up to your standard so far though. We've thoroughly tested and confirmed this case will work with any of our Qi wireless chargers; however, since we don't perform any third party testing, we're unable to guarantee the compatibility between our case and another company's charger. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Customer service was helpful
on August 1, 2023
Posted by: Happy customer
My son’s commuter case half of the back plastic snap off. After doing a review, OtterBox reached out. Destiny at customer service is sending me a new one for a small shipping charge. Hoping this one holds up better.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, August 1, 2023
We are so glad you were able to connect with our CS Team! We look forward to getting your son that new Commuter Series case! We are here for you whenever you have a need arise, so please don't hesitate to reach out!
Written by a customer while visiting otterbox.com
Posted by: Tmac
Verified Purchase:Yes
Excellent case, price was good, shipping was a bit slow
Written by a customer while visiting otterbox.com
Posted by: Chas
Verified Purchase:Yes
Great product. Now my wife can find her phone when she asks where is it
Written by a customer while visiting otterbox.com