Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
We love “Jetson”
on February 10, 2025
Posted by: SheB43
from Auburn, AL
[This review was collected as part of a promotion.] I’ve only had our Jet Bot+ (we named him Jetson) for a week or so, but he has been amazing! Cleans well, easy to use. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Errors out every 10 mins
on February 21, 2025
Posted by: Lorie
from Minnesota
[This review was collected as part of a promotion.] Errors out every 10 mins, "There's something caught in the power brush. Turn-off the robot vacuum and remove the object" Every time I turn it off and look at the power brush and it is clear of debris. Very disappointed in this vacuum.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, March 3, 2025
Hi Lorie,
We understand that your experience with the jet bot has been less than ideal. We would love to speak with you and provide the best assistance with your unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148519260) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We understand that your experience with the jet bot has been less than ideal. We would love to speak with you and provide the best assistance with your unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148519260) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
4
Have a future
on March 4, 2025
Posted by: Mir Lev
from Los Angelos CA
[This review was collected as part of a promotion.] I bought this product 1 gear ago and I am so happy becaus its steel working😁
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 5, 2025
Posted by: Jaygee
from Anderson, South Carolina
[This review was collected as part of a promotion.] I’ve had my jet bot+ for over a year. One of the best vacuums I’ve ever owned. I highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent machine
on March 9, 2025
Posted by: Vicky
from Wylie, Texas
[This review was collected as part of a promotion.] I bought this 2 years ago and still working great. Beautiful machine. Does the job well.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My home clean helper
on March 9, 2025
Posted by: Leousarmy
[This review was collected as part of a promotion.] It's a good robot comparing to the other robots in the market it get the job well done
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine!
on March 10, 2025
Posted by: Rico
from FL
[This review was collected as part of a promotion.] Great little machine. We named it Sammy. Still running 2 years later....
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great this is my second.
on May 14, 2025
Posted by: TOYTIGER
from Houston Texas 77022
[This review was collected as part of a promotion.] I have bought a second one and probably would've not bought this one had the BATTERY NOT GONE OUT.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US