Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
4
Don't buy it early!
on August 28, 2021
Posted by: JohnH
from Ponca City, OK
purchased in advance and then found out that they lowered the price. not a huge amount but enough to make you realize that ordering in advance will cost you more.
now about the product, works great so far have only had it a couple of days. if they let me amend this review i will add more in the future.i loved how it went out and mapped your house. i do like that it is much quieter than our old irobot.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Pat, Samsung Care, August 30, 2021
Please keep us posted on the review. Always happy to hear our customers' opinion. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI from Samsung yet!
on August 25, 2021
Posted by: Travjacko2010
from Albuquerque NM
this vacuum is exceptionally smart. it doesn't hit walls or any other obstacles, and it's mapping feature works perfectly. my floors are 10 times cleaner than before! and in addition to that, i just have to tell my smart speaker to turn on my vacuum, and then just ignore it until it's done. supper quiet! super efficient! super clean!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 3, 2021
Thank you! We're glad you like it! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Super Vacuum for Carpets
on August 20, 2021
Posted by: SweetLucky
from nashville
Gender:Female
[This review was collected as part of a promotion.] My husband bought this new Samsung Vacuum bot for our home. We had tried different vacuum bots previously and most of the time major issue I face was the machine getting stuck in the furniture.
The new bot is efficient enough to detect the furniture and avoided it altogether. It mapped the whole home in less than 30 minutes and it was very accurate. The bot has a voice system build into it which is amazing. The app is well made and helps me integrate with my Samsung TV and refrigerator.
Out of all the cool things this could do, I liked the scheduler feature where you can schedule a time to clean a particular room. this feature allows me to take care of the cleaning when I'm not in the room/home. The cleaning is really good. One issue I see is that this vacuum needs to be constantly cleaned. This is because of the small dustbin. The mopping feature is okay.
Overall this is a well-thought product and does the job necessary. I would highly recommend this vacuum to everyone who wants to have their room cleaned the smart way.
Response from The InsidersBy Pat, Samsung Care, August 31, 2021
Thank you for sharing your review with us. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing product
on August 20, 2021
Posted by: jshen1121
from San Francisco
Gender:Female
[This review was collected as part of a promotion.] Samsung has really stepped up their game on this product. We love using this robot vacuum on our top floor especially because it's able to go into the small nooks and spaces between the kitchen and living rooms. It has saved us so much time! We are amazed at how much dust and dog hairs it's able to pick up. The clean station stand has a built in vacuum which takes all the trash from robot and collects them into a separate compartment for disposal. We're able to watch the vacuum from an app on our phone to see which areas have been cleaned. The only downside is that it's restricted to one floor. I love this product and wish we had one for every floor in our house!
Response from The InsidersBy Pat, Samsung Care, August 31, 2021
We appreciate your honest review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Robot vacuum perfection!!!!
on August 20, 2021
Posted by: Ka0979231
from Myrtle Beach
Gender:Male
[This review was collected as part of a promotion.] Got my New Samsung Robotvac and the setup was super easy. Then once I ran it the first time I noticed what a great job it did on my carpets in comparison to my previous robot vacuum. Setup everything through the SmartThings app and sent it on its way. It mapped everything out on its own and then emptied itself into the container. I’m never going to have to vacuum again. Can’t stress how much easier this will make anyone’s life if they get this vacuum. And the quality speaks for itself once you see it work in person. To give you another comparison the suction on my New Samsung is way better than my Dyson vacuum. I can’t stress enough that this vacuum is a game changer. I’m only using this vacuum going forward.
Response from The InsidersBy Pat, Samsung Care, August 31, 2021
Glad you had no problem setting up the vacuum! Thank you for being a Samsung customer. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
better, still needs work
on August 19, 2021
Posted by: Delta T
i bought this bot because it claims to have 'no go zones' and responds to magnetic tape. mine bounces against the tape until it gets 1 drive wheel over and then it cries that is is stuck. i can't get to any access to 'manage maps' to define either rooms or the so called no go zones.
it is better than my last 7040 bot that just ran over everything. i like that it finishes up around the edges and furniture, the brush is a big plus getting into corners and along the edges without scraping the wall. the edge cleanup trips over the tape again and he has to be rescued. as of now, it will never be able to run unsupervised. better than shark. recommend with reservations
it is better than my last 7040 bot that just ran over everything. i like that it finishes up around the edges and furniture, the brush is a big plus getting into corners and along the edges without scraping the wall. the edge cleanup trips over the tape again and he has to be rescued. as of now, it will never be able to run unsupervised. better than shark. recommend with reservations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 8, 2021
The opinions of our customers help us to provide better experiences and grow as a company. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Picks up all the Dust
on August 13, 2021
Posted by: Anonymous
from Hartland
Gender:Female
[This review was collected as part of a promotion.] I have been using the Samsung Jet Bot Vacuum for over a month now. The roller brush is soft and picks up all the dust on my hardwood floor. As, it moves into the rooms with carpet it has no issues making the transition between the two. The suction power stays consistent no matter what surface it is cleaning. I love the convenience of running the vacuum right from the app on my phone. I However had a very difficult time connecting the Jet Bot to the app. I am not sure if it was because I was replacing an existing vacuum or another issue. I finally did get it to work properly it mapped out my home. Everything can be done with the app. I can schedule my cleaning, set the mode of the vacuum, I can clean certain areas. Change the suction power of the Samsung Jet Bot. Max; Cleaning power with maximum suction power , Smart; Cleans with normal suction power, but when carpet or a large amount of dust is detected, it will clean with maximum suction power, and Normal; cleans with low suction power minimizing energy consumption. There are times that the bot does not make it back to the charger before it runs out of battery, but for the most part it makes it back. The bot is quite compared to my stick vacuum and stand up models.
Response from The InsidersBy Pat, Samsung Care, September 9, 2021
That's awesome. Happy to hear our device is keeping your floor clean. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Great for Dog Hair
on August 5, 2021
Posted by: archerfan
from Lansing
Gender:Male
[This review was collected as part of a promotion.] This is my first robot vacuum and I have to say, I'm mostly satisfied. I really like the Lidar and mapping feature, I feel like it did a good job mapping out my home in the SmartThings app. You can set no-go zones, but I found it highly frustrating trying to make small no-go zones in the app, I actually prefer to use the included boundary magnets. I use the boundary magnets on my basement stairwell (the vacuum does have cliff sensors, but this gives me an extra sense of security as it does slightly cross the line), my dogs water dish, a fan and a boot tray that the vacuum kept attacking as it they weren't even there. You also need to make sure there aren't any cords or anything that can get stuck in the brush on the floor, though the robot will alert you via voice and the app if it does end up getting stuck. It changed my family's habits of placing things on the floor and actually forces us to be a little more tidy.
On to the actual cleaning performance, I'm pretty impressed with the amount of dirt and hair it collects on a daily basis. I was also surprised to see it is able to clear the 1+ inch threshold going into my kitchen. I set up a schedule, cleaning mode, and suction power in the SmartThings app, which also shows you where the vacuum is on a map of your house, which is also great for troubleshooting. I sometimes have to supervise using the app to make sure that the vacuum thoroughly cleaned my home. I noticed on occasion it will skip part of my living room even though there are no obstacles whatsoever and occasionally I'll find it stuck in the corner of my kitchen on top of the threshold. Besides those minor peeves, it actually cleans the entire area very well. My home is all wood and vinyl floors with rugs throughout. We have 2 dogs that shed often. It's amazing that I rarely have to vacuum or sweep anymore. I feel like I have a robotic live-in maid.
Response from The InsidersBy Pat, Samsung Care, September 10, 2021
I know the difficulties of dealing with dog hair. Thank you for sharing your review and we're glad you appreciate the performance of the device. ^Pat
Written by a customer while visiting The Insiders