Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Swept Away!!
on September 24, 2021
Posted by: RanchOnPen
from lynbrook
Gender:Female
[This review was collected as part of a promotion.] Thank you home appliance geniuses! I appreciate you understanding the struggle of living in a beach town. I was truly having trouble constantly keeping up with the struggle of dust and sand! I mean how am I supposed to beat a battle with sand!? Constantly vacuuming was becoming a true struggle! And then after a wait and consistent patience, true joy was plastered on my face when the arrival of the Samsung JetBot. Putting the station was easy and the charge time was fast. Then that JetBot went to work! As I began to clean the rest of the house, this bot picked up every particle of sand, dust and piece of dirt on my hardwood floor. EXCITING! I was concerned about the look of the clean station but its not bad at all. The station has a modern look so it does not stick out like a sore thumb. I could not be happier with my JetBot! I am looking forward to a long CLEAN life together!
Response from The InsidersBy Pat, Samsung Care, October 12, 2021
We're happy you chose Samsung and we appreciate you being a Samsung customer. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Life Saver
on September 21, 2021
Posted by: Kangaron
from Lansing
Gender:Male
[This review was collected as part of a promotion.] I love Star Wars, hence, this robot is a life saver. I have two dogs in which I have to keep up with both of their shedding. Both of my furry friends do not require grooming as they shed their own fur seasonally. I was literally dusting my floor daily with zero breaks in between because one day missed would lead to hair balls gliding across the floor when you open doors or walk past them. there was always hair in places where you would not expect hair/fur to exist. The Samsung Jet arrived to my home and it immediately moved in. If you want to know what it feels like to have a live-in maid, the Samsung Jet is the way to go. It is programable to begin cleaning at your most convenient times of the day. I can always tell if it has ran or not because now my home rarely to never has hair balls and I am able to notice right away when I enter a room, that the floor has been vacuumed. I am no longer transporting hair everywhere I go. The object recognition feature, along with many other features make this machine the best little, yet, impactful buddy ever! Best friends for life no doubt!!!! I love this so much that I want to have a second one on reserve in the event anything ever happens to the one I already have in my home.
Response from The InsidersBy Pat, Samsung Care, September 22, 2021
I know how it is with pets! The Jet Bot vacuum is perfect for handling tasks like this. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Great upgrade
on September 20, 2021
Posted by: BLyb
from Howell, MI
[This review was collected as part of a promotion.] We upgraded from a powerbot pet model and couldn't be happier. The self emptying feature is amazing. The lidar system has been a great upgrade from the old model. The only negative is the edge cleaning brush can get tangled in things if you aren't careful about picking everything up before it runs.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 21, 2021
Thank you for sharing this with us. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Very great vacuum I ever haddd !!!!
on September 18, 2021
Posted by: SamsungIsTheBest
from Normal,Illinois
[This review was collected as part of a promotion.] I bought this a month ago and I am so happy about its performance. I love the way I can set the automations in the smart things app and I need not remember to turn on. This is the best helping device I ever had and I have recommended already to my family and friends to buy this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 23, 2021
I'm happy to hear how much you are enjoying the performance. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing machine keeps my floors spotledd
on September 17, 2021
Posted by: Ebdoucet
from Crowley lousisana
[This review was collected as part of a promotion.] I purchased this a month ago its an amazing machine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My wife is happy
on September 3, 2021
Posted by: TorresFam
from Staten Island
Gender:Male
[This review was collected as part of a promotion.] I don't really use a vacuum a lot but the new Samsung Jet™ Bot+ Vacuum with Clean Station has really come in handy. My wife absolutely loves it and swears everyone needs one. I like using this when I make a mess that I need to clean up asap with minimal effort this vacuum is pretty good at cleaning things up and even vacuuming larger rooms. It may not get everything but for its tiny size it cleans a nice amount. The greatest feature has to be the cleaning station since our other bot did not come with that option. I really like the upgraded features and prefer the white color on this unit so it doesn't show dust as much. The cleaning station is great and is definitely the best feature. When the vacuum returns to its base its sucks everything up into the cleaning station that has its own bag that can be emptied easily. Samsung really did great with this vacuum although suction could be improved. The smart things app disconnects from the vacuum often and doesn't have the option to control the vacuum yourself anymore which I don't care for but overall I like the vacuum.
Response from The InsidersBy Pat, Samsung Care, September 6, 2021
Happy Wife, happy life! Thank you for sharing your review with us. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Frees up so much time!
on August 30, 2021
Posted by: Jeremy
i have had the samsung jet bot + for about 4 days now and so far i'm absolutely loving it! i have two dogs and a cat so i'm used to vacuuming everyday to keep the hair away. with the jet bot + i just let it do all the work. my one and only complaint so far is if this thing gets stuck while cleaning you can not resume the clean after you get it up stuck. you will have to send it back to the dock and start all over. for that reason i will give this 4 stars. i hope samsung will fix this issue with a software update soon! i would also like to see the vacuum continue to learn and update your floor plan as you run it.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy Pat, Samsung Care, August 31, 2021
I'm glad to hear our device is making a difference for our customers. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Works fantastic
on August 29, 2021
Posted by: Redsoxfan
from Belchertown
this vacuum works great! the mapping is wonderful. we have alot of obstacles where it cleans, and it covers every area well. we love it
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, August 30, 2021
I'm happy to hear it is working for you! Thank you for your review. ^Pat
Written by a customer while visiting Samsung US