Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
1
My robot
on November 13, 2021
Posted by: Anonymous
from Houston, texas, usa
[This review was collected as part of a promotion.] I bought this three month ago, and now this not work, The robot does not suck!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Carrie Galvan, samsungcare, November 16, 2021
I would be upset too if I was in your shoes. Thank you for sharing this concern with us. I was able to pull up some helpful tips regarding your concern for the vacuum. Try taking a look at the link below. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt/
https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt/
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the roomba
on November 12, 2021
Posted by: Luan
from Fort Worth
[This review was collected as part of a promotion.] Bought this to try it out, excellent product and great price. It cleans more efficiently and a bit quieter than my roomba s9+. Does great on Hardwood floors and going into my rugs without getting stuck. Does a great job at picking all of the fur from rugs and wood floors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on November 11, 2021
Posted by: Lalaruth10
from Tucson, AZ
[This review was collected as part of a promotion.] This is by far the best product out of the (vacuum family) in my honest opinion. It's super reliable and efficient. Suction is superior!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
First Robot Vacuum Cleaner
on November 10, 2021
Posted by: Mike Bee
from Sacramento, CA
[This review was collected as part of a promotion.] I've been using it for about a month now and it has been very convenient to have around. After mapping out No Go Zones, it's been very effective in cleaning while I'm gone at work. It won't replace my traditional vacuum but it does make the home feel cleaner consistently. I run it on Max Suction Power because it feels like the Smart Suction doesn't work as well as I want it to. I think if you can find it on sale and have been interested in getting a robot cleaner, this one is not a bad choice.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great vaccum
on November 10, 2021
Posted by: Marichuey
from Castroville, Texas
[This review was collected as part of a promotion.] I love my product, very please with my purchase great, pick up every bit of pet hair.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 22, 2022
This means a lot to us. We're happy to see our products meeting our customers expectations. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
great Job
on November 10, 2021
Posted by: magabo
from florida
[This review was collected as part of a promotion.] it makes wonderful and efficient work. I don't program yet but work very well too!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, February 9, 2022
Thanks for purchasing Samsung! You won't be disappointed. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great Vacuum
on November 10, 2021
Posted by: riskone
from Pensacola
[This review was collected as part of a promotion.] I can watch the game and vacuum at the same time. Makes gameday a lot easier. Does good job of cleaning especially pet hair. Love to auto empty of the bin. I can vacuum even on vacation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 21, 2022
Thank you for sharing your feedback with us. It is necessary for improving our products. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
4
Decent robot vacuum
on November 10, 2021
Posted by: Hondafam
from Phoenix az
[This review was collected as part of a promotion.] I like all the features, the battery life is great but the suction and roller brush design have seemed to be downgraded. I own the powebot 930 and it has unbelievably strong suction and the roller brush does wonders with carpet. I was expecting something similar or improved when purchasing this unit. I will say the jet bot is excellent in my kitchen and hard wood floors. I believe this was created based on people having wood/tile flooring vs carpet.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, February 3, 2022
Thank you for sharing ways on how we can improve. Thank you for your review! ^Pat
Written by a customer while visiting Samsung US