Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
4
Good features
on January 30, 2023
Posted by: Ashok V
from Anna TX
[This review was collected as part of a promotion.] I bought it 1months ago but started using week ago so far everything looks good. Still exploring more
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect Cleaning
on January 30, 2023
Posted by: Krishna8323
from Louisville
[This review was collected as part of a promotion.] Doing well 900 sft area cleaned at one full charge
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice machine.
on January 30, 2023
Posted by: Sd80mac
from Rochester NY
[This review was collected as part of a promotion.] It does work well and sucking up dusts and fur..
However, the bin filled up so fast and it continues to vacuum without return to station to empty the bin and resume the vacuum. Another issues is that it doesn't pick up little pieces that my dogs chew off the chewy toys and it doesn't pick up strings or fluffy cotton from tearable dog stuff toys for some reason. I would had to run it 3x to get carpet or hard floor clean.
One thing I would like to see that it have different pattern of direction for each time I start the vacuuming in, such as alternating from up and down to left and right to diagonal in 45 and 135 degrees. That's at least 4 possible direction each time
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good vacuum
on January 30, 2023
Posted by: Hartjes2
[This review was collected as part of a promotion.] Samsung's robot vacuum does a decent job of making sure the floor stays clean. Well it doesn't quite have the features that you might expect for this price point like the Roomba, it does at least get the job done and syncs with everything else in the smart things app.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great robot that does what it suppose to
on January 30, 2023
Posted by: Chids
from New york, new york
[This review was collected as part of a promotion.] Def recommend this vacuum as it is smart enough to cover every surface but also doesnt let hairs clog it up like other vacuums does
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful little guy
on January 30, 2023
Posted by: scc81
from Humble, TX
[This review was collected as part of a promotion.] I purchased this product at the end of 2022. It was a great deal.
The vacuum was easy to set up and control with the SmartThings app.
Map can be modified to set no go areas, which was useful during December to keep it away from the Christmas tree area.
The vacuum was easy to set up and control with the SmartThings app.
Map can be modified to set no go areas, which was useful during December to keep it away from the Christmas tree area.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great vacuum that does its job perfectly.
on January 30, 2023
Posted by: Joe C
from Fairfax, VA
[This review was collected as part of a promotion.] It does its job perfectly and cleans my wooden floor in the living room & kitchen areas. It gets somewhat noisy though but not a big concern by setting downtime from 10 pm to 7 am in the SmartThings app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke the first time I used it
on January 30, 2023
Posted by: Kim S
from New York
[This review was collected as part of a promotion.] I bought this for a great price, however it only worked for an hour and the lidar broke. Thankfully Samsung took it back.
It's a lot bigger than I expected. During the 45 mins that it worked it picked up hair but nothing else. The mapping also didn't work. It just moved back and forth in one line the whole time. Possibly because the Lidar was broken.
It's a lot bigger than I expected. During the 45 mins that it worked it picked up hair but nothing else. The mapping also didn't work. It just moved back and forth in one line the whole time. Possibly because the Lidar was broken.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Angelica, Samsung Care, February 6, 2023
Hello Kim S,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Written by a customer while visiting Samsung US