Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Dubts shattered by a brilliant performer.
on January 18, 2023
Posted by: Lili_acul
from Cleveland, OH
[This review was collected as part of a promotion.] This our first robot and we had doubts about its capability of picking up after our medium shedding dog.
We were wrong. It performs amazing and is in use almost daily. We named it Thor and it deserves the name.
Because of good performance and price, we bought a second unit for upstairs. Because of the tricky layout and still doing a good job we call it Loki.
We were wrong. It performs amazing and is in use almost daily. We named it Thor and it deserves the name.
Because of good performance and price, we bought a second unit for upstairs. Because of the tricky layout and still doing a good job we call it Loki.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Robot Vacuum Cleaner with room to improve
on January 18, 2023
Posted by: Brij
from Bear, DE
[This review was collected as part of a promotion.] I bought this vacuum cleaner about 3 months back and I am highly satisfied with it. It detects obstacles very well and does not fall over the stairs which is really good. Few things I would say Samsung can improve:
1. The return to home station is great when it is on hardwood. When it is on the carpet, it struggles a little bit to get over the bump and stabilize.
2. When it is first run, it scans and creates a map of the floor and it is great. Since I have two floors, there is no way to save the map. If I have to move it from one floor to another, I have to recreate the map and it deletes all the modifications I make to the maps by deleting and combining rooms. It will be great if it can remember the map floor-wise and use the one based on selection.
3. It is very sensitive to the obstacles and eventually comes out of any place it gets stuck slowly trying difference positions to come out. However, it fails on the AC vents on the floor. It gets stuck on top of the vent sometimes and doesn't know how to navigate out. It does keep calling for help. Samsung may improve the ridge detection area over the vents or avoid going over the AC vent altogether.
1. The return to home station is great when it is on hardwood. When it is on the carpet, it struggles a little bit to get over the bump and stabilize.
2. When it is first run, it scans and creates a map of the floor and it is great. Since I have two floors, there is no way to save the map. If I have to move it from one floor to another, I have to recreate the map and it deletes all the modifications I make to the maps by deleting and combining rooms. It will be great if it can remember the map floor-wise and use the one based on selection.
3. It is very sensitive to the obstacles and eventually comes out of any place it gets stuck slowly trying difference positions to come out. However, it fails on the AC vents on the floor. It gets stuck on top of the vent sometimes and doesn't know how to navigate out. It does keep calling for help. Samsung may improve the ridge detection area over the vents or avoid going over the AC vent altogether.
It does work great and fills the purpose between deep cleaning.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works Well
on January 18, 2023
Posted by: SuperSpud
from West Jordan, UT
[This review was collected as part of a promotion.] I have been impressed that the vacuum can detect drop off like stairs. The only drawback was that when we moved the vacuum charging station from the kitchen to the family room, the vacuum seemed to miss cleaning the kitchen.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great little vacuum
on January 18, 2023
Posted by: Omat
from GA
[This review was collected as part of a promotion.] It's been few months since I bought this. The vacuum has great set of features for the price range. No go zones, controlling via smartthings is awesome. I scheduled the robot to automatically start cleaning when everyone leaves the house. I wish there are more fine tuned controls available during regular nightly schedule. For eg, there's no option to select rooms when you set schedule.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great vacuum!
on January 18, 2023
Posted by: Angie
from Dallas
[This review was collected as part of a promotion.] I bought this vacuum for Christmas. I love it! I really love how you can manage where you want the vacuum to clean and where not to clean! The battery last for a good amount of time.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful, useful machine with some mapping caveats
on January 18, 2023
Posted by: vaccuumBuyer313
from Los Angeles, CA
[This review was collected as part of a promotion.] This thing is powerful. Really cleans. A bit noisy, which is expected. Easy to clean. The biggest caveat is that the mapping is very scattered and tends to clean the same spot many times while missing some other entirely. Would be great if it can be solved via software update.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very cool
on January 19, 2023
Posted by: Cleaner
from Great falls, MT
[This review was collected as part of a promotion.] I really like the Samsung Jet Bot. I have only had it for a month so I'm hoping it will last.
My only dislikes are that the bin fir dirt is really small so needs to be emptied often.
My only dislikes are that the bin fir dirt is really small so needs to be emptied often.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Omg
on January 19, 2023
Posted by: Christy
from Gulf shores Alabama
This is the most amazing thing I've ever seen in my life I have to have a clean house and this thing can go and go and clean and clean and sweet and Sweet and it picks up dog hair I mean it's amazing because underneath beds underneath dressers. I think every house needs to have one of these I think it needs to be a law I would so totally go door to door and sell these things to everybody
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US