Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Awesome
on January 17, 2023
Posted by: Lincoggy
from Virginia
[This review was collected as part of a promotion.] Bought it for my parents, and they loved it and works well for them
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wanted something with mop
on January 17, 2023
Posted by: Kiran
[This review was collected as part of a promotion.] It's good.. but, I wanted something with mop and so returned it..
Features
3
Performance
2
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quick and Easy
on January 17, 2023
Posted by: Ahsanur
from Woodside, NY
[This review was collected as part of a promotion.] Very easy to install. Battery drains too fast. Nice design.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Price - smart bot
on January 17, 2023
Posted by: WolJoe
from New York
[This review was collected as part of a promotion.] Got as a gift for someone and they loved its mapping function and thoroughness so much I ordered another!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
JETbot Review
on January 17, 2023
Posted by: MNGUYEN
from Denver Colorado
[This review was collected as part of a promotion.] I bought it for two weeks and it has been great. My floors are pretty clean and it's easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Jet Bot
on January 17, 2023
Posted by: Bravebright
from Augusta GA
[This review was collected as part of a promotion.] I bought this vacuum in October because it had good reviews. It is a good vacuum but cannot go over thick rugs. It gets stuck and you have to move it to other spots in the room. It picks up really well and it do recommend if using on floors, not for thick carpet or rugs.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome vacuum
on January 17, 2023
Posted by: Real
[This review was collected as part of a promotion.] Works amazingly well! The self emptying feature is great!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It didn't Connect with App
on January 17, 2023
Posted by: KC DIY
from New Jersey
[This review was collected as part of a promotion.] I wasn't able to get the unit to connect with the App and I was never able to get the Jet Bot Vacuum to work. I would have been more than happy to get an exchange had it been offered so I can test out the features as it had so much to offer on paper.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Camille , Samsung Care, January 24, 2023
Hello there.
We want you to enjoy using your vacuum at home. We've shared some information about the Smarthing App.
Upon checking, the SmartThings App is only compatible with models with a Wi-Fi function.
Please check this link to your user manual for details. Turn to pages 29 to 33
https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145377791) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We want you to enjoy using your vacuum at home. We've shared some information about the Smarthing App.
Upon checking, the SmartThings App is only compatible with models with a Wi-Fi function.
Please check this link to your user manual for details. Turn to pages 29 to 33
https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145377791) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US