Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Great price - nice looking
on January 17, 2023
Posted by: Joe V
from Fort Lee NJ
[This review was collected as part of a promotion.] Easy to use and great price. Hope it lasts and battery is good for a few years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this thing
on January 17, 2023
Posted by: luvmuffin88
from Minneapolis, MN
[This review was collected as part of a promotion.] We've had this for three months now. It's very reliable, and has only become stuck a few times. It learns and adapts to the environment quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fancy design with great function
on January 17, 2023
Posted by: Mozzi KP
from Ridgefield, NJ
[This review was collected as part of a promotion.] I really like it.
Worth to buy. Higly recommend.
Great design and no doubt of the features
Worth to buy. Higly recommend.
Great design and no doubt of the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on January 17, 2023
Posted by: Chris0076
[This review was collected as part of a promotion.] I set it up with the smart things app and it works very good and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best out of three
on January 17, 2023
Posted by: Kelly
from Collegeville, Pa
[This review was collected as part of a promotion.] My Jet Bot is by far the best out of the three robot vacuums I have. It is the one that is most accurate with mapping and vacuuming. Also, sill as it sounds, I like that I can actually choose the size of the spot cleaning. I haven't had to empty the bag yet, but again out of the three robots I have , it is easiest to maintain.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Robot Vaccum!
on January 17, 2023
Posted by: Nash
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this vaccum couple of months ago and it's been great so far! I love the ability to create and edit the full map of my floorplan. Love the no-go zones option as it helps in avoiding areas like vents on the floor.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love, love, love
on January 17, 2023
Posted by: Samsungfan
from Oklahoma City
[This review was collected as part of a promotion.] I love my new robot vacuum. I have all hard wood floors and it works perfectly. I'm pretty sure the floor under my bed has never been cleaner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The Vacuum is Awesome! Samsung support-not so much
on January 17, 2023
Posted by: Rocket
from Charlotte, NC
[This review was collected as part of a promotion.] I have owned a few of these, and they are the best robot vacuum currently out there. However, my first one had a problem that would not connect to Smart things. The support experience may have been one of the worst ever.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Charles, Samsung Care, January 23, 2023
Having the vacuum connected to the smartThing app is a great way to monitor and maximize the unit's potential, Rocket. Let us get you some tips and tricks on connecting the vacuum to the smartThing app.
Here are some details, from downloading the SmartThing app to setting up your Samsung account to registering the vacuum to the app itself.
Downloading the SmartThings App on page 30
Setting up a SAMSUNG account on page 30
Registering a device to the SmartThings App on pages 30-33
https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145371398) to help our team pull up your information when you message us.
Have a great day.
^Charles
Here are some details, from downloading the SmartThing app to setting up your Samsung account to registering the vacuum to the app itself.
Downloading the SmartThings App on page 30
Setting up a SAMSUNG account on page 30
Registering a device to the SmartThings App on pages 30-33
https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145371398) to help our team pull up your information when you message us.
Have a great day.
^Charles
Written by a customer while visiting Samsung US