Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
very happy w/ Samsung Jet Bot
on November 7, 2022
Posted by: Asky
from Houston, TX
[This review was collected as part of a promotion.] I purchased my Samsung Jet Bot+ several months back and am very happy with the vacuum. My wife usually gets upset that I "buy too many stuff" but with this vacuum she complemented me that it works very well. I love that you can connect it via Samsung Smartthings App and control it with good mapping is definitely a big plus. LOVE IT!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on November 9, 2022
Posted by: LuvEverythingSamsung
from Atlanta, GA
[This review was collected as part of a promotion.] Works great - good power, consistent results, looks great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 11, 2022
Posted by: Sudh
from Austin Texas
[This review was collected as part of a promotion.] It’s working superb, no issues so far. Easy to operate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not good
on November 11, 2022
Posted by: Hj1233
from New York
[This review was collected as part of a promotion.] Sometimes it is stuck and stops cleaning under the refrigerator door.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Melardo, Samsung Care, November 16, 2022
Your observation is essential to us, Hj1233. We are here to help you with your Samsung vacuum.
The below link is the user manual for your model. Turn the page 6 (Jet Bot - bullet #3), page 9 (bullet #4), page 18 (Charge the Jet Bot manually for the following conditions - bullet #3), page 19 (Stopping Cleaning - *), page 21 (Cleaning Functions), page 34 (Installation - Note bullet # 1&2), page 35 (Using - Note bullet #1,3,&4), page 36 (Cleaning and maintenance - bullet #2,4), page 38 (Checklist #1), and page 39 (Troubleshooting - The Jet Bot has stopped during cleaning/Suction power is weak) for reference: https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
For reference, I shared this link about:
Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145152159), which will help our team pull up your information.
Have a great day.
Melardo
The below link is the user manual for your model. Turn the page 6 (Jet Bot - bullet #3), page 9 (bullet #4), page 18 (Charge the Jet Bot manually for the following conditions - bullet #3), page 19 (Stopping Cleaning - *), page 21 (Cleaning Functions), page 34 (Installation - Note bullet # 1&2), page 35 (Using - Note bullet #1,3,&4), page 36 (Cleaning and maintenance - bullet #2,4), page 38 (Checklist #1), and page 39 (Troubleshooting - The Jet Bot has stopped during cleaning/Suction power is weak) for reference: https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
For reference, I shared this link about:
Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145152159), which will help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
Great Robot
on November 11, 2022
Posted by: cescinthecity
[This review was collected as part of a promotion.] I bought this one month ago and the way it senses obstacles and clean around them is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product except--
on November 11, 2022
Posted by: Ariana
from Florida
[This review was collected as part of a promotion.] We didn't know we needed this. It seems so easy to grab a cordless stick vac and run it around the house, but when you realize this vac means the floors are ALWAYS clean, you realize the benefit. The only problem is the software. I am not satisfied with customization. I'd like to do certain rooms at certain times on certain days. It seems to be an all or nothing thing, though. And I am sitting in my office where it has vacuumed for two days, and IO am not sure why.
Overall, I see the value in a robot vac, and this is pretty solid out of the box except for what I mentioned.
Overall, I see the value in a robot vac, and this is pretty solid out of the box except for what I mentioned.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant, Simple, Efficient
on November 13, 2022
Posted by: Lili_acul
from Cleveland, OH
[This review was collected as part of a promotion.] I was skeptical about vacuum performance
Boy I was wrong.
Easy to setup. Integrates well with Amazon Alexa and Smartthings.
Cleans well and so for with no entry zones no hiccups or screams for rescue.
Easy to clean. Use a toothbrush and compressed air.
Named mine Thor and Loki :)
Boy I was wrong.
Easy to setup. Integrates well with Amazon Alexa and Smartthings.
Cleans well and so for with no entry zones no hiccups or screams for rescue.
Easy to clean. Use a toothbrush and compressed air.
Named mine Thor and Loki :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best for what I have paid
on November 13, 2022
Posted by: JD99
from Levittown PA
[This review was collected as part of a promotion.] I Realty love this robot vacuum it does the job very well.
PRO
Maps the whole house and cleans very well in all corners
CONS
It does have a bit loud voice
PRO
Maps the whole house and cleans very well in all corners
CONS
It does have a bit loud voice
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US