Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Best blind purchase ever made
on June 27, 2022
Posted by: mpmarotte
from Rhode Island
[This review was collected as part of a promotion.] Since I did not get to see this robot operating in person, all I could do was rely on the specifications listed on the site and YouTube videos reviewing it. I was pleasantly surprised the first time it ran and mapped my area. The robot crosses higher threshold’s than I expected, attempts skipped areas again to see if it can access a second time, and picks up large debris as well as fur from two cats and a dog. This robot vacuums hardwoods, tile, carpeting, and travels well underneath various pieces of furniture such as coffee tables and armoires. This robot works so well, we have not broken out our old stick vacuum since we purchased it because it reaches all the areas needed and does a great job.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE LOVE LOVE!!!
on June 21, 2022
Posted by: Trish D
from Lutherville, MD
[This review was collected as part of a promotion.] Have I mentioned how much I love Phyllis? Yes, we have named our Jet Bot Robot Vacuum and she has quickly become part of the family!! Lol But in all seriousness, I feel so good about this purchase...it feels so good to walk around my hardwood floors in bare feet!! The floors stay clean ALL THE TIME now--best appliance I have EVER bought!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Smartest Robot
on June 17, 2022
Posted by: Tcubed
from Phoenix, AZ
[This review was collected as part of a promotion.] I put off getting a Vacuum Robot for quite some time, then I was at relative's who had more than one, and it occured to me needed at least 3 or 4 for my split level home (I was fine with that as long as they could run when I was not around). I have a whole house air filtration and room air filters in most rooms. I'd been concerned that robot vacuums moved around more dust than they picked up. But now the latest robots have decent filters and dust controls. But, more importantly that you don't need to empty the robot everytime it runs. With filtered dust bins you might only need to empty the bin every couple months. Now we're on to something convenient, having to empty tiny bin's on robots defeats the purpose of programming them to run when your not around. The other major change in today's newest robot vacuums is they are getting more quite and more smart. One of the first robots I got "wandered" around randomly, not ideal if you want to get all the floor area. Since then one of the features I look for is decent room mapping. This is a very important feature. This Samsung uses something called Lidar, which is a laser that can measure distance (something I've worked with it before in my profession).
So like I said I live in a split level house, one set of stairs that separates my kitchen, dining, living room from my family room, guest bed/bath and laundry. All other bedrooms and baths are upstairs (no robots available today can negociate stairs). Maybe when the learn to fly like a drone this will become possible (seems unlikely given what they weigh). The other big change is robot vacuums is they keep getting more quite, and they are getting longer battery life. The first one lasted about 30m, the new ones last 60-90m. Also the wheels have improved, they climb up and down rugs with ease. I call this Samsung "Whisker", because it only has a spinning brush on one side, I have an earlier version I call "Whiskers" because it has 2 spinning brushes. Since I've watched this one move around, I don't think it matters, as this one turns and moves into corners to put it's whisker to greater use.
When you first use this robot, you have to determine it you want it to map your room(s) first, or clean and map at the same time. I tried both methods, and I think it moves more efficiently if it has a map to begin with. The map that it builds seems to be accurate within about 2". Once it has mapped out a room, it then negotiates around the boundaries of the room. This ends up being close to the way it will clean, except if you block it from entering a room it will, skip to another room and try to finish room by room, kind of like you might.
It does a excellent job on dense pile rugs, covering every single inch. On hard floors it's not quite as efficient, but still pretty good, in kitchens the toe kick areas are fine if 4" or higher, less than that it won't get underneath. Where I had rugs in my kitchen which went under toe kicks the robot could not fit, but it did not try, so it did not get stuck (like an older robot did). It tries very hard to get under chairs, and does a pretty good job.
I am quite impressed by the emptying system, it comes with and extra filter and "Whisker", the Samsung continues to improve, it get more detailed and offers better mapping options now and the ability spot clean, and the ability to draw areas on the map that you may want to exclude (a brilliant feature). One function still missing is auto Avoid Cords. You still must make sure you don't have any notebook power packs/cords on the floor. And make sure you don't have any power cords under furniture, if the robot can get there, the cord will cause problems. Seriously, take care about this.
I think this is my 6th vacuum robot, and it's one of only two I'd buy again (both auto empty).
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best vacuum cleaner
on June 16, 2022
Posted by: Chip
from Warner robins Ga
[This review was collected as part of a promotion.] Easy setup and cleaning, verry good product. My wife likes it.
I would recommend this to a friend!
Features
1
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 2, 2022
Posted by: Heart
from Venice, FL
[This review was collected as part of a promotion.] Really like it. Easy to use. Nice design. Love the docking station.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jet Bot+ Robot Vacuum with Clean Station
on May 25, 2022
Posted by: LuapLit
from Richardson, TX
[This review was collected as part of a promotion.] After experiencing robot vacuums from friends and family and the untimely destruction of a roommate's corded vac, I decided to go ahead and pick one up. Samsung's Jet Bot line was my go-to, in part due to the excellent reviews online (particularly for hard-flooring), the sale that was ongoing at the time, and the integration with the SmartThings App which I've been wanting to add more to. Plus it's a pretty clean-looking machine.
The device arrived quickly and the setup with SmartThings was straightforward. After letting it charge up I let it run through the entirety of the apartment and found that it had roughly enough battery life at max to cover the entire floor. Certainly good enough, as ever since then I have preferred room-by-room cleaning. The app has plenty of features, such as mapping out the floorplan and automatically subdividing rooms relatively well. The novelty of remotely commanding the Jet Bot to clean specific rooms from the phone has not worn off yet.
It is very chatty and will report every action it is about to perform right before. Cleaning performance is as expected, removing dust and crumbs that have steadily piled up after the last cheap vacuum broke. I like that you can set the machine to run repeatedly in a given room as many times as it can, just in case it missed anything the first pass. The low profile has allowed it to enter nooks and crannies that its larger twin, the Jet Bot AI, would have had no chance at, such as under couches and beds. The machine has gotten stuck once or twice since I got it, but that's hardly an issue worth complaining about, things happen.
The Clean Station has been a pleasant surprise. I didn't really think I would care for it, but given that it was actually cheaper than the Jet Bot by itself, and it's not like I'm forced to buy new trash bags for the bin if I don't want to, it was a no brainer. As it is, it is very convenient, taking the already now effortless act of vacuuming and stripping out yet another dirty aspect of it, preventing the clouds of dust that would plume when manually dumping the vacuum in the trash. The pre-installed bag has lasted a few weeks now with no issues, and there have been no clogs or problems with the stand. The fact that the act of the station sucking out the dirt from the vacuum sounds like a miniature plane turbine roaring up for a few seconds is an amusing addition too.
Overall it has done everything I expected and a bit more, and I expect it to serve well for the foreseeable future. Excellent product, a no-brainer for any looking to get a robot vacuum.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Efficient
on May 19, 2022
Posted by: Come4kisses
from Colorado, Fountain
[This review was collected as part of a promotion.] Great help around the house, it maps the area with initial setup so on subsequent cleanings you don't have to worry about it bumping into things. I wish it had a mop attached to it nevertheless, it's still a great buy
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Truly Amazing
on May 18, 2022
Posted by: Maurice
from Maplewood, NJ
[This review was collected as part of a promotion.] Got this machine about a few weeks ago and I am in love with it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US