Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
4
Awesome little device.
on October 27, 2022
Posted by: DRfunjoo
from California
[This review was collected as part of a promotion.] Bought it a month ago, so far so good! Let's see if it keeps up.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on October 28, 2022
Posted by: S2Ksoundsgood
[This review was collected as part of a promotion.] We bought the jet bot vacuum with cleaning station and it was so convinient to control it from our app. We knew exactly where it went, cleaned and came back. We didn't need to empty the bin for a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great vacuum
on October 28, 2022
Posted by: Terrell
from Georgia
[This review was collected as part of a promotion.] The Jet bot is much better than the Power bot. I just wish that the SmartThings app worked better.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good one to have
on October 30, 2022
Posted by: MyShopping
from TX, dallas
Love this robo vacuum, used many times and it does the most of the cleaning. It does adjust based on obstacles which is a good thing, I like no zones
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Skips half the house during scheduled cleans
on October 31, 2022
Posted by: elena
from USA
This vacuum was really disappointing after about a year. At some point I noticed some rooms did not actually seem clean after the robot ran. After looking at the cleaning reports it is obvious that the robot is just skipping half of my floor space despite not being blocked by obstacles. This happens consistently despite remapping attempts. The vacuum is also able to clean everything perfectly fine while doing the mapping.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Melardo, Samsung Care, November 2, 2022
Hi Elena,
Thank you for sharing your review of the experience of your vacuum.
We recommend leaving over 3 cm of space from the inner doorstep placed in the entrance. Otherwise, the robot vacuum can ride on it and go outside.
For reference, I shared these links:
Here is a link to "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/
I also shared this link about "Clean with your Jetbot Mop": https://www.samsung.com/us/support/answer/ANS00086882/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145102671), which will help our team pull up your information.
Have a great day.
Melardo
Thank you for sharing your review of the experience of your vacuum.
We recommend leaving over 3 cm of space from the inner doorstep placed in the entrance. Otherwise, the robot vacuum can ride on it and go outside.
For reference, I shared these links:
Here is a link to "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/
I also shared this link about "Clean with your Jetbot Mop": https://www.samsung.com/us/support/answer/ANS00086882/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145102671), which will help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on November 2, 2022
Posted by: MsAdams513
from Stockbridge,GA
[This review was collected as part of a promotion.] I like this vacuum. It’s very smart when maneuvering around objects which is very helpful. My last robot vac I had to rescue every few minutes from getting stock. I’ve had no issues with this one & it cleans well. I definitely recommend it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on November 4, 2022
Posted by: Dallas262
from Dallas Texas
[This review was collected as part of a promotion.] The Jet Bot+ has been a great addition to connected house! Easy updates from my S22 Utra and great performance all around. We love not only the easy of setting up but also how quiet it is when compared to our previous cleaning bot from another company.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on November 7, 2022
Posted by: Jay3
from Plainfield, IL
[This review was collected as part of a promotion.] I bought this for my new home and love how smart home appliances can work when I'm not home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US