Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Great Vacuum
on June 27, 2022
Posted by: RVang
from MN
[This review was collected as part of a promotion.] I bought this a few months ago and love how I can control this from my phone. Does a really good job and love how it cleans up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sure beat taking out my old vacuum.
on June 27, 2022
Posted by: Cleaning Dad
from Atlanta, GA
[This review was collected as part of a promotion.] It keep my floors clean and very stylish. So fat it never got stuck on any furniture compare to my old one.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It does a great job
on June 27, 2022
Posted by: Reuben
from Woodland Park, CO
[This review was collected as part of a promotion.] I own (2) two Jet-Bot's+ Robot Vacuum with Clean Stations...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jet bolt with station
on June 27, 2022
Posted by: Ahmad
from New York
[This review was collected as part of a promotion.] Best jet bolt ever, it clean very nice and u don't have to do any work, just program and it will do the rest
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It’s ok
on June 27, 2022
Posted by: GiGix3
from Alabama
[This review was collected as part of a promotion.] The Jet Bot + Robot Vacuum is ok. I have had several other vacuums that were better at vacuuming in a more consistent pattern. It has trouble with vacuuming the rooms assigned from skipping a room to only vacuuming half of it to just doing a perimeter run then nothing else. Pluses are not having to clean out the bin every time it cleans and it does clean in a timely manner. If they would fix the inconsistent vacuuming pattern, it would get a 5 star.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Camille , Samsung Care, July 22, 2022
Hi GiGix3.
Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot+ Robot Vacuum with Clean Station. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work.
POWERbot robot vacuum mapping and pattern cleaning FAQs
https://www.samsung.com/us/support/answer/ANS00088082/
In case of repairs are needed, please take note of your warranty coverage.
https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA
One (1) year parts and labor
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144723388
Have a great day.
^Camille
Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot+ Robot Vacuum with Clean Station. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work.
POWERbot robot vacuum mapping and pattern cleaning FAQs
https://www.samsung.com/us/support/answer/ANS00088082/
In case of repairs are needed, please take note of your warranty coverage.
https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA
One (1) year parts and labor
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144723388
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
A good robot
on June 27, 2022
Posted by: Plummy minicab
from NC
[This review was collected as part of a promotion.] I'm really glad I bought it. I previously had a shark robot and it wasn't as thorough as this one. Emptying the bin is not the best, it leaves dirt underneath the robot and you have to take the filter out to empty the bin. It would be nice to have a no-touch bin, but it's not a deal-breaker. Love the mapping feature, it cleans just the rooms I designate.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid
on June 27, 2022
Posted by: FT001
from Wilmington, DE
[This review was collected as part of a promotion.] I never had a automatic cleaner before so this was a nice change. As someone who has hardwood floors, it works very well in cleaning debris. The app support also has some nice features to help customize cleaning.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
excellent
on June 27, 2022
Posted by: Anonymous
from Frostproof, FL
[This review was collected as part of a promotion.] I got this for my new house, because I have back problems and it really hurts to be swepping the floor. This vacuum, has safe my life, it does a wonderful job, and I love how it talks to you and it tells you what is doing, or if it needs help, because I forgot my charger cable for my phone and it may get tangle up. I have rugs in the bathroom the kitchen and the enterance of my house, no problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US