Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
very happy w/ Samsung Jet Bot
on November 7, 2022
Posted by: Asky
from Houston, TX
[This review was collected as part of a promotion.] I purchased my Samsung Jet Bot+ several months back and am very happy with the vacuum. My wife usually gets upset that I "buy too many stuff" but with this vacuum she complemented me that it works very well. I love that you can connect it via Samsung Smartthings App and control it with good mapping is definitely a big plus. LOVE IT!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great one for the price
on November 7, 2022
Posted by: Muhammed
from San Diego
[This review was collected as part of a promotion.] Very simple to use vacuum cleaner and does work with no human intervention. The only disadvantage I see is that since we got two floors, we need to map it every time when we change floors.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on November 7, 2022
Posted by: a10eagle1953
from Kermit, Texas
[This review was collected as part of a promotion.] It does a great job sweeping and cleaning floor. I like the self cleaning feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have received it
on November 7, 2022
Posted by: Sooner1968
from Tulsa, OK
[This review was collected as part of a promotion.] But I have not used it yet. I'm waiting until I move into a new home next year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good robot but user interface is not good
on November 7, 2022
Posted by: pohan28
from San Diego, CA
[This review was collected as part of a promotion.] The samsung smart thing app is confusing compare to roomba app.
but it able to detect stair which is good.
but it able to detect stair which is good.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
It doesn't suck.
on November 7, 2022
Posted by: SamsungRep
from Las Vegas
[This review was collected as part of a promotion.] Worst purchase ever, deffently not going to be purchasing a vacuum from here again .
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Melardo, Samsung Care, November 14, 2022
Hi there,
We want your experience with your appliance to be perfect.
For assistance with the vacuum, the below link is the user manual for your model. Turn page 16 (Using), and page 20 (Troubleshooting - The Jet Bot has stopped during cleaning) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145142874), which will help our team pull up your information.
Have a great day.
Melardo
We want your experience with your appliance to be perfect.
For assistance with the vacuum, the below link is the user manual for your model. Turn page 16 (Using), and page 20 (Troubleshooting - The Jet Bot has stopped during cleaning) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145142874), which will help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
4
Hood
on November 7, 2022
Posted by: Karti
[This review was collected as part of a promotion.] Good and works as designed. Can and definitely recommend
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great vacuum
on November 7, 2022
Posted by: J4510
from Seattle WA
[This review was collected as part of a promotion.] Beautiful vacuum as photo shown and it functions well, love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US