Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
1
Horrible Battery. No replacement parts.
on December 7, 2022
Posted by: Eric M
from Denver, CO
DO NOT BUY THIS VACUUM! Works well for about 6 months then has to recharge every 20min. Can't even clean 900sqft without recharging. I'd replace the battery but you CANNOT buy any replacement parts for this vacuum. The build quality is also very low quality compared to the competition at this price point. The left wheel on mine no longer works so it just spins in circles. I've only had this thing a year!! Extremely disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, December 15, 2022
We would love to take part in providing a solution for your vacuum, Eric. We're here to assist you!
The battery life is mainly determined by the used cycles of the battery. This means that a higher capacity withdrawal would result in a reduction of the life cycle. Please check the links below for details.
I have shared your model's user manual for assistance. Turn to page 45 about the "Production Specification/ Cleaning time."
https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
To order the compatible battery for your vacuum, you may refer to our Samsung Parts Team or the Samsung Parts website:
1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
2. https://www.samsungparts.com/Default.aspx.
We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145251510, to help our team pull up your information.
Have a great day!
^Chrystel
The battery life is mainly determined by the used cycles of the battery. This means that a higher capacity withdrawal would result in a reduction of the life cycle. Please check the links below for details.
I have shared your model's user manual for assistance. Turn to page 45 about the "Production Specification/ Cleaning time."
https://downloadcenter.samsung.com/content/PM/202112/20211214203105423/EN/1_VR8000_EN_00857B-00_AA.pdf
To order the compatible battery for your vacuum, you may refer to our Samsung Parts Team or the Samsung Parts website:
1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
2. https://www.samsungparts.com/Default.aspx.
We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145251510, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Cleans well
on December 4, 2022
Posted by: Ronald
from WA
[This review was collected as part of a promotion.] Overall like the unit. Maped entire house well and did not get stuck. Was even surprised at how it made it into some right areas and made it out. Like the clean lines it does on carpet and how you can set multiple days to clean.
Draw back wife has long hair and after 1 clean got bound up around side brush and would not operate till removed. So after each run now I have to remove brushes and clear hair. Guess it was a good thing did not spend the extra on self emptying, would have been a waist.
Draw back wife has long hair and after 1 clean got bound up around side brush and would not operate till removed. So after each run now I have to remove brushes and clear hair. Guess it was a good thing did not spend the extra on self emptying, would have been a waist.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another outstanding Samsung product.
on December 3, 2022
Posted by: Big Daddy
from Jacksonville, FL
[This review was collected as part of a promotion.] This Robo Jet vacuum is everything I had ever imagined and more. My wife is thrilled at its performance. Thanks Samsung!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Mr.Cleaner
on November 29, 2022
Posted by: Gayathri
from Dallas, TX
[This review was collected as part of a promotion.] That is what I named my robot vaccum.. Mr.Cleaner. I like the way it records the map and cleans it automatically on time. Nice AI features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great vacuum. Very good navigation
on November 22, 2022
Posted by: Crazdude82
from Chicago
[This review was collected as part of a promotion.] Excellent vaccum. Highly recommend. Smart navigation
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on November 22, 2022
Posted by: Esthersu
from La
[This review was collected as part of a promotion.] I bought this mons for jet bot robot vacuum Samsung.
I like this robot vacuum cleaner, because cleaning very very good!!
I would recommend this product to a family and friends.
I like this robot vacuum cleaner, because cleaning very very good!!
I would recommend this product to a family and friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great robot vacuum! I highly recommend
on November 19, 2022
Posted by: Maverick
from Winchester ky
[This review was collected as part of a promotion.] Great robot vacuum!!! I highly recommend for every one with indoor dogs!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jet Bot Vacuum HIGHLY RECOMMEND
on November 19, 2022
Posted by: Sean
from Boston
[This review was collected as part of a promotion.] I am so happy that I bought this, the app is super user-friendly and intuitive! If you are a working adult and don't really have time to clean on regular basis, this is convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US