Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Great Vacuum
on November 10, 2021
Posted by: Dante
from Tampa, FL
[This review was collected as part of a promotion.] I previously bought a few Roombas but nothing compared to this. This Samsung Jet bot does not leave nothing behind. Amazing vacuum.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsungcare, February 10, 2022
Hi Dante! We're so glad to hear you've found a vacuum that meets your needs. Thanks so much for choosing Samsung. ^Jecca
Written by a customer while visiting Samsung US
Customer Rating
5
Just what you expect from A.I.
on November 10, 2021
Posted by: Travjacko
from Albuquerque NM
[This review was collected as part of a promotion.] I got this vaccum about 3 months ago and I ran the application, it mapped my house, and now all I have to do is say "hey Google! Start my vaccum cleaner" and my floors get clean. It really knows where it's going, what it's doing and it never runs into anything or eats my cords or area rugs. Thus is superb technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 10, 2022
This means a lot to us. We're happy to see our products meeting our customers expectations. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty fast and accurate
on November 10, 2021
Posted by: Erich
from FL
[This review was collected as part of a promotion.] Surprised with Battery life, it can vacuum the whole apartment at the MAX suction power, in 40 minutes ( 35 m2 vacuumed surface) and still have 40% battery life left,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 2, 2022
That's awesome you are happy with your purchase. Thank you for your review. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
4
Work well, not best for pets that shed heavy
on November 10, 2021
Posted by: Birdman299
from Kentucky, USA
[This review was collected as part of a promotion.] Works well. Does have to be taken apart and cleaned about every week due to heavy shedding of our dog and the hair getting stuck around side brush and main roller.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Carrie Galvan, samsungcare, February 11, 2022
Thank you for sharing your experience with us. Your review was very helpful. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung robovav
on November 10, 2021
Posted by: Skbowman
[This review was collected as part of a promotion.] Works well. A little loud. Struggles to find its way home if cycle is interrupted.
I would recommend this to a friend!
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 14, 2022
Thank you for sharing your feedback with us. It is necessary for improving our products. For assistance with your device. Check out the link below. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01001928/
https://www.samsung.com/us/support/troubleshooting/TSG01001928/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome purchase!
on November 10, 2021
Posted by: boii_35
from Katy, TX
[This review was collected as part of a promotion.] I purchased this to replace my old vacuum and having a lot of dogs. I was skeptical but this thing was definitely a great purchase and gets the job done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsungcare, February 2, 2022
We're so glad to hear this, boii_35! Thanks so much for letting us know how much you're loving your new vacuum. Samsung is honored to be part of your home. ^Jecca
Written by a customer while visiting Samsung US
Customer Rating
4
Decent robot vacuum
on November 10, 2021
Posted by: Hondafam
from Phoenix az
[This review was collected as part of a promotion.] I like all the features, the battery life is great but the suction and roller brush design have seemed to be downgraded. I own the powebot 930 and it has unbelievably strong suction and the roller brush does wonders with carpet. I was expecting something similar or improved when purchasing this unit. I will say the jet bot is excellent in my kitchen and hard wood floors. I believe this was created based on people having wood/tile flooring vs carpet.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, February 3, 2022
Thank you for sharing ways on how we can improve. Thank you for your review! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great Vacuum
on November 10, 2021
Posted by: riskone
from Pensacola
[This review was collected as part of a promotion.] I can watch the game and vacuum at the same time. Makes gameday a lot easier. Does good job of cleaning especially pet hair. Love to auto empty of the bin. I can vacuum even on vacation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, February 21, 2022
Thank you for sharing your feedback with us. It is necessary for improving our products. ^Pat
Written by a customer while visiting Samsung US