Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
4
A few bugs but works great
on November 1, 2021
Posted by: Lren66
from Mckinleyville, ca
[This review was collected as part of a promotion.] We've had this vacuum for almost 2 months and it cleans really well. The app could use a few more features but otherwise it's good. We had a few issues with connectivity loss and the cliff sensors but they seemed to have been resolved. Overall a great product.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, December 10, 2021
Your feedback is very useful in betting our products. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent cleaning helper
on November 1, 2021
Posted by: Piggy
from Las Vegas, NV
[This review was collected as part of a promotion.] This robot works good on the hard floor and I can’t love it more!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samasungcare, December 17, 2021
The floor looks great! Thank you for trying out Samsung Jet Bot robots. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 1, 2021
Posted by: JeeSauce
from Florida
[This review was collected as part of a promotion.] I bought this a month ago and works great. Super happy with the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, November 19, 2021
Happy you are liking the Jet Bot vacuum! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Real great
on November 1, 2021
Posted by: Cornort
Gender:Female
[This review was collected as part of a promotion.] I really enjoy having the vacuum cleaner sweep around our home. It does an excellent job at picking up all the dust and dirt we leave behind. It picks up our pets hair efficiently. It works in a quick manner and goes around the perimeter and center of rooms, picking up all the dust. I am always happy to dump out the contents because I see instant results. It’s been months since I have seen dust on the floor. I really love the Jetbot and my family does too!
Response from The InsidersBy Carrie Galvan, Samsungcare, November 23, 2021
Thank you for being a Samsung customer, and for providing this 5 star review to us. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Handy Helper
on November 1, 2021
Posted by: JenDel
from Stevenson Ranch
Gender:Female
[This review was collected as part of a promotion.] The Samsung Jetbot Vacuum with Cleaning station is your solution if you belong to a busy household. Through the Smart Things app, you can program your vacuum at a certain time to automatically turn on and vacuum. The app even lets you know once its done and sends you a report of the location map it has cleaned. The Jetbot also does not bump into furnitures which is great because my previous vacuum robot always gets snag at the foot of my coffee table which would be a problem if your not at home to correct the vacuums position. Another convenience is there is no need to empty the dust bin everytime you use the vacuum because the cleaning tower does this for you, you just need to weekly empty the dust bin. I just wish the dustbin was a plastic container instead of a clothe since it can get dusty emptying it. I also have dogs and realized that you need to check the black filter inside the Jetbot to make sure the no hairballs form that could block the flow of suction. Other than that, I love my new Jetbot vacuum with Cleaning Tower. It's a convenient, smart and intuitive addition to my smart appliances at home! I received this product at a discounted price in exchange for my honest review.
Response from The InsidersBy Carrie Galvan, samsungcare, November 23, 2021
You cover some important concerns. We appreciate you sharing this feedback with us. Thank you for helping us improve. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
keeps up my house so I don't have to
on November 1, 2021
Posted by: corlando
from Sacramento CA
[This review was collected as part of a promotion.] I was reluctant to get a robot vacuum, I thought 'am I lazy or are those worth it?' I also thought there was no way it would do a good job on the edges. It was so worth it and I was wrong- it does a great job on the edges. I love that I can send the robot to one room of the house while I clean another and then have it come into the room I just finished cleaning. it's fairly quick and my floors are vacuumed way more often now. What a time saver! Added bonus, I switched it to Italian language for fun.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, November 23, 2021
Happy to hear the vacuum is making things easier for you! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great item
on November 3, 2021
Posted by: Jet Bot
from Arizona
[This review was collected as part of a promotion.] Great technology, won't miss a spot, and it can clean the whole house or give an order for one spot.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, November 3, 2021
Happy to hear the vacuum is performing so well! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Small but Mighty
on November 3, 2021
Posted by: shelly160
from Semmes
Gender:Female
[This review was collected as part of a promotion.] I have been wanting a self cleaning vacuum for a while. I have a house full of kids a full-time job. I also run a family owned business on the side, so every bit of help that I can get with cleaning makes a huge difference. I am absolutely in love with this jet bot vacuum with the self cleaning station. It literally does everything for me. The vacuum works with the smartthings app for ease of use. The app allows you to track the cleaning cycle, process, and it keeps you up-to-date with everything that you may need to know about your vacuum. I set it on an automatic schedule to vacuum my house daily, and once complete it returns to the clean station to empty itself and recharge. The battery life last well, and if it does get low while it’s cleaning, it returns itself to the charging station and will go back to cleaning after fully charged. This vacuum really does take care of itself. It does a wonderful job cleaning all of the wood flooring in my home, even the corners. It has great section strength and completes a thorough cleaning. It effectively gets every nook and cranny. We have two dogs, so the fact that we can walk on the floor barefoot after it is done vacuuming and not feel any hair or dirt is amazing. I highly recommend the jet pot vacuum cleaner. You will not be disappointed.
Response from The InsidersBy Carrie Galvan, samsungcare, January 21, 2022
Thank you for choosing Samsung, we’re so thankful for outstanding customers like you. Pat
Written by a customer while visiting The Insiders