Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
355 out of
403)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Great cleaning, quiet, and easy to clean.
on February 1, 2023
Posted by: Nickname
from Phoenix, AZ
[This review was collected as part of a promotion.] Replaced an older unit. This one is much quieter and runs much longer on a charge. It cleans the entire house and the app allows me to set days and times to run.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on January 31, 2023
Posted by: Kiki
from Georgia
[This review was collected as part of a promotion.] Ive been wanting it since my neighbor showed this robot vacuum. So quite and know what to do. It is pleasure when I got off from work and see this vacuum already cleaned my entire upstairs. I am using with carpet and it made cleaned lines to see where she went. Such a beautiful design with house deco. Just love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it is perfect Robot vacuum
on January 31, 2023
Posted by: hks2100
from AUBURN
[This review was collected as part of a promotion.] It is perfect Robot vacuum, it is also so smart vacuum.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent vacuum
on January 31, 2023
Posted by: Sungfan
from Fargo, ND
[This review was collected as part of a promotion.] Bought this a month ago and it has basically eliminated the need for my old stand up vacuum.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
accessories are limited
on January 31, 2023
Posted by: suckitall
from tx
[This review was collected as part of a promotion.] its hard to find accessories such as the main brush and side brushes
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Angelica, Samsung Care, February 7, 2023
Hi,
Finding the accessories for your vacuum should be easy. We'll be glad to look into this for you.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Finding the accessories for your vacuum should be easy. We'll be glad to look into this for you.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
Broke the first time I used it
on January 30, 2023
Posted by: Kim S
from New York
[This review was collected as part of a promotion.] I bought this for a great price, however it only worked for an hour and the lidar broke. Thankfully Samsung took it back.
It's a lot bigger than I expected. During the 45 mins that it worked it picked up hair but nothing else. The mapping also didn't work. It just moved back and forth in one line the whole time. Possibly because the Lidar was broken.
It's a lot bigger than I expected. During the 45 mins that it worked it picked up hair but nothing else. The mapping also didn't work. It just moved back and forth in one line the whole time. Possibly because the Lidar was broken.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Angelica, Samsung Care, February 6, 2023
Hello Kim S,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great Vacuum
on January 30, 2023
Posted by: Star
from Seattle, WA
[This review was collected as part of a promotion.] I bought this vacuum to replace my old one and I'm happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great vacuum that does its job perfectly.
on January 30, 2023
Posted by: Joe C
from Fairfax, VA
[This review was collected as part of a promotion.] It does its job perfectly and cleans my wooden floor in the living room & kitchen areas. It gets somewhat noisy though but not a big concern by setting downtime from 10 pm to 7 am in the SmartThings app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US