Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
The best helper around the house!
on October 1, 2021
Posted by: Odypin
from Houston
Gender:Female
[This review was collected as part of a promotion.] I got the Samsung Jet bot + vacuum with the clean station and I couldn't be happier with my purchase. The Bot comes with easy-to-understand instructions and it's easy to set up, just plug the station where you want it and let the bot charge. Once fully charge the setup on the Smartthings app is easy you can proceed to map the area you want the bot to clean. The Smarttings app itself provides you with a wide range of information from the time it took to clean as well the area it covered, on the app you can also set the suction level and setup no go zones. I love the fact the bot tells you what it will do before it takes off, also that it comes back by itself to the station to emptied itself or to charge. The cleaning is wonderful keeps my carpet clean and does a great transitioning between my hardwood floors and carpeted areas both end up pretty clean afterward. The vacuuming sound is pretty low on the bot itself but, the cleaning station suction is a bit louder when suctioning the dirt from the bot into the bag on the station. Overall I love the Samsung Jet Bot+ I will definitely recommend it.
Response from The InsidersBy Pat, Samsung Care, October 4, 2021
We're glad the vacuum is helping so much! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Worth every cent
on October 7, 2021
Posted by: lorraine227
from Long pond
Gender:Female
[This review was collected as part of a promotion.] was blown away when I saw the Samsung jet bot in action.When I took it out of the box, I was very impressed with how attractive it was. I plugged in the cleaning station and charged the jet bot for about two hours, turned it on, and was able to set it up with my SmartThings app without any issues. It began to map and clean my floors, and wow, it’s so powerful and quiet, and the navigation is so precise in cleaning every corner. The sensors work great. It can sense everything that’s around it. The transition from hard wood floors to area rugs works flawlessly. The intelligent power control is incredible. When the vacuum senses the area rug, the suction power would increase then decrease when on the wood floor, I didn’t need to set the power on high. It works great on smart power. I love that you don’t need to get your hands dirty when emptying the bag in the cleaning station. You just remove the bag when it’s full and replace it with a new one, and you're done. The station will let you know when it’s time to empty the bag. The dustbin and filter are washable and easy to remove for cleaning.My floors have never been so clean. I highly recommend this vacuum to anyone that wants their floors clean without the hassle.
Response from The InsidersBy Pat, Samsung Care, October 8, 2021
We appreciate your recommendation and for providing us with this review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
4
Smart Robot cleaning
on October 14, 2021
Posted by: Robertr0816
from WANTAGH
Gender:Male
[This review was collected as part of a promotion.] When you have a large dog you are guaranteed a mess. My wife and I had to take turns on cleaning the floor every day. Our dog would bring all kinds of dirt from the yard, he also sheds a bit. It was becoming an overtime job after work. Now we have the Samsun Jetbot+ on a schedule and our floors are kept very clean and without any efforts. We also don't have to worry about the vacuum's basket getting filled because everything is taken care of by the charging/cleaning station. It has really become a no hands job. The vacuum picks up all the dog hair and all kinds of dirt and dust balls. If you let the Vacuum map out your floor plan, it will actually create a map on the Mobile app and you can choose which room or section you want the vacuum to tackle. It automatically switches power suction when it senses carpet. It moves quickly in a room and you can even change the patter the vacuum should use to clean floor. I like the center of the room cleaned first and then all the edges. One thing i really love about this vacuum is that it truly sees objects and avoids slamming into your furniture. I have a large first floor with three bedrooms and two bathrooms and this vacuum just goes all over the place and those it in a more efficient way then any robot vacuum i have ever seen. One thing that was not clear was which app is used to control this vacuum. Only looking at the box that i realized that the Samsung Smart Things is needed. I wish they had placed a card inside or some sort of mention of that in the quick setup guide. Overall this Vacuum is amazing, now i need the Jet bot MOP.
Response from The InsidersBy Pat, Samsung Care, October 15, 2021
I know how it is to vacuum behind a dog. So I'm happy to hear our vacuum is making things easier for you. Thank you for the review! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Small but mighty
on October 22, 2021
Posted by: Lorraine37378
from Collegeville
Gender:Female
[This review was collected as part of a promotion.] Samsung Jet™ Bot+ Vacuum with Clean Station VR30T85513W/AA
I was so excited to receive my Samsung Jet Bot with Cleaning Station. All I wanted was to reduce the twice a week vacuuming to manage pet hair on my floors. Getting it out of the box, downloading the APP and all set up was a 5 in difficulty on a scale of 1 to 10. I mistakenly thought it would arrive ready to go but it took around 10 minutes to figure it out. Then I panicked when thought I had unattached parts. Samsung supplies you with an extra dust bag for the cleaning station, extra air filter and a sweeping brush attachment. Nice touch and appreciated.
Charging did not take long and then I was ready to go. The actual sweeping path that the Samsung Jet Bot in not very wide. It will take longer to see the floor cleaning complete. Luckily the battery life is around 90 minutes. The spin brush works to move hair and larger dirt towards the roller brush. Suction is substantially better than previous robotic vacuums I’ve owned. The roller brush is self-cleaning! No more cutting massive hair balls off the roller and throwing error codes when the brush and vacuum path are completely blocked by hair. So far it has exceeded expectation in hair management.
The cleaning path of the Samsung Jet Bot is a little more direct and sensible than previous robotic vacuums. It will create cleaning zones of your floor plans when it maps out the path. It is a little taller compared to other Samsung vacuum models so its ability to get under some furniture is hindered. It ran for 30 minutes before returning to the cleaning station and emptying the dirt it had collected. Once that process completed, it resumed its cleaning duties where it left off. It ran for over an hour cleaning 2 rooms before returning to the docking station to empty the dirt and recharge. I love the ability to hit the run command on my App from work and cleaning is complete when I receive notification on my phone.
Its not as quiet as you would expect but balance that with better suction and its worth it. Besides, with a tap on your phone you can run it while you’re not home. The Samsung Jet Bot will clear area rugs and normal room thresholds with no problem. It transitions from hardwood floors to carpet with ease. It got stuck on a cord and sent a notice to my phone asking for assistance. Got to love that! I can see this becoming a well loved and used appliance in my home.
I was so excited to receive my Samsung Jet Bot with Cleaning Station. All I wanted was to reduce the twice a week vacuuming to manage pet hair on my floors. Getting it out of the box, downloading the APP and all set up was a 5 in difficulty on a scale of 1 to 10. I mistakenly thought it would arrive ready to go but it took around 10 minutes to figure it out. Then I panicked when thought I had unattached parts. Samsung supplies you with an extra dust bag for the cleaning station, extra air filter and a sweeping brush attachment. Nice touch and appreciated.
Charging did not take long and then I was ready to go. The actual sweeping path that the Samsung Jet Bot in not very wide. It will take longer to see the floor cleaning complete. Luckily the battery life is around 90 minutes. The spin brush works to move hair and larger dirt towards the roller brush. Suction is substantially better than previous robotic vacuums I’ve owned. The roller brush is self-cleaning! No more cutting massive hair balls off the roller and throwing error codes when the brush and vacuum path are completely blocked by hair. So far it has exceeded expectation in hair management.
The cleaning path of the Samsung Jet Bot is a little more direct and sensible than previous robotic vacuums. It will create cleaning zones of your floor plans when it maps out the path. It is a little taller compared to other Samsung vacuum models so its ability to get under some furniture is hindered. It ran for 30 minutes before returning to the cleaning station and emptying the dirt it had collected. Once that process completed, it resumed its cleaning duties where it left off. It ran for over an hour cleaning 2 rooms before returning to the docking station to empty the dirt and recharge. I love the ability to hit the run command on my App from work and cleaning is complete when I receive notification on my phone.
Its not as quiet as you would expect but balance that with better suction and its worth it. Besides, with a tap on your phone you can run it while you’re not home. The Samsung Jet Bot will clear area rugs and normal room thresholds with no problem. It transitions from hardwood floors to carpet with ease. It got stuck on a cord and sent a notice to my phone asking for assistance. Got to love that! I can see this becoming a well loved and used appliance in my home.
Response from The InsidersBy Pat, Samsung Care, October 25, 2021
Thank you for the detailed review. Your feedback is important to us to better our JetBot vacuum. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
JetBot Love
on November 1, 2021
Posted by: Lorraine C
from Collegeville PA
[This review was collected as part of a promotion.] was looking to reduce the twice a week vacuuming to manage pet hair on my floors. the sweeping path that the samsung jet bot in not very wide. it will take longer to see the floor cleaning complete. battery life is around 90 minutes. spin brush works to move hair and larger dirt towards the roller brush. suction is substantially better. the roller brush is self-cleaning! no more cutting massive hair balls off the roller. it has exceeded expectation in hair management. i love the ability to hit the run command on my app from work. i can see this becoming a well loved and used appliance in my home.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, November 24, 2021
We are trying to modernize all of our products and services. Thank you for sharing your feedback! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
4
Great mapping ability
on November 1, 2021
Posted by: Paul G
from New Jersey
[This review was collected as part of a promotion.] I've used this three times since it arrived and does a very good job. I've had 2 others and they were failures.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, November 24, 2021
These features are only possible due to the feedback we receive from our customers. So thank you! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
So far so great
on November 1, 2021
Posted by: BobVance
from Portland, OR
[This review was collected as part of a promotion.] Got this a few months back and have not looked back. We had a Powerbot about 3 years ago that worked great but with some huge improvements we are beyond happy.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, November 1, 2021
Thank you for the review! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart vacuum
on November 1, 2021
Posted by: Rebecca Miami
from Baltimore, MD
[This review was collected as part of a promotion.] I’ve had the Jet Bot for close to a month and I’m happy with its performance. It works well with the app to avoid the No-Go Zones and overall setup was pretty simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, samsungcare, December 8, 2021
Performance is key for a happy customer. ^Pat
Written by a customer while visiting Samsung US