Customer reviews from Samsung US
Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
349
4 Stars
117
3 Stars
19
2 Stars
17
1 Star
44
88%of customers recommend this product.
(
354 out of
402)
Customer Reviews for Samsung - Jet Bot Robot Vacuum with Intelligent Power Control - White
Customer Rating
5
Picks up all the Dust
on August 13, 2021
Posted by: Anonymous
from Hartland
Gender:Female
[This review was collected as part of a promotion.] I have been using the Samsung Jet Bot Vacuum for over a month now. The roller brush is soft and picks up all the dust on my hardwood floor. As, it moves into the rooms with carpet it has no issues making the transition between the two. The suction power stays consistent no matter what surface it is cleaning. I love the convenience of running the vacuum right from the app on my phone. I However had a very difficult time connecting the Jet Bot to the app. I am not sure if it was because I was replacing an existing vacuum or another issue. I finally did get it to work properly it mapped out my home. Everything can be done with the app. I can schedule my cleaning, set the mode of the vacuum, I can clean certain areas. Change the suction power of the Samsung Jet Bot. Max; Cleaning power with maximum suction power , Smart; Cleans with normal suction power, but when carpet or a large amount of dust is detected, it will clean with maximum suction power, and Normal; cleans with low suction power minimizing energy consumption. There are times that the bot does not make it back to the charger before it runs out of battery, but for the most part it makes it back. The bot is quite compared to my stick vacuum and stand up models.
Response from The InsidersBy Pat, Samsung Care, September 9, 2021
That's awesome. Happy to hear our device is keeping your floor clean. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing product
on August 20, 2021
Posted by: jshen1121
from San Francisco
Gender:Female
[This review was collected as part of a promotion.] Samsung has really stepped up their game on this product. We love using this robot vacuum on our top floor especially because it's able to go into the small nooks and spaces between the kitchen and living rooms. It has saved us so much time! We are amazed at how much dust and dog hairs it's able to pick up. The clean station stand has a built in vacuum which takes all the trash from robot and collects them into a separate compartment for disposal. We're able to watch the vacuum from an app on our phone to see which areas have been cleaned. The only downside is that it's restricted to one floor. I love this product and wish we had one for every floor in our house!
Response from The InsidersBy Pat, Samsung Care, August 31, 2021
We appreciate your honest review. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Super Vacuum for Carpets
on August 20, 2021
Posted by: SweetLucky
from nashville
Gender:Female
[This review was collected as part of a promotion.] My husband bought this new Samsung Vacuum bot for our home. We had tried different vacuum bots previously and most of the time major issue I face was the machine getting stuck in the furniture.
The new bot is efficient enough to detect the furniture and avoided it altogether. It mapped the whole home in less than 30 minutes and it was very accurate. The bot has a voice system build into it which is amazing. The app is well made and helps me integrate with my Samsung TV and refrigerator.
Out of all the cool things this could do, I liked the scheduler feature where you can schedule a time to clean a particular room. this feature allows me to take care of the cleaning when I'm not in the room/home. The cleaning is really good. One issue I see is that this vacuum needs to be constantly cleaned. This is because of the small dustbin. The mopping feature is okay.
Overall this is a well-thought product and does the job necessary. I would highly recommend this vacuum to everyone who wants to have their room cleaned the smart way.
Response from The InsidersBy Pat, Samsung Care, August 31, 2021
Thank you for sharing your review with us. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Best AI from Samsung yet!
on August 25, 2021
Posted by: Travjacko2010
from Albuquerque NM
this vacuum is exceptionally smart. it doesn't hit walls or any other obstacles, and it's mapping feature works perfectly. my floors are 10 times cleaner than before! and in addition to that, i just have to tell my smart speaker to turn on my vacuum, and then just ignore it until it's done. supper quiet! super efficient! super clean!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 3, 2021
Thank you! We're glad you like it! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing machine keeps my floors spotledd
on September 17, 2021
Posted by: Ebdoucet
from Crowley lousisana
[This review was collected as part of a promotion.] I purchased this a month ago its an amazing machine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very great vacuum I ever haddd !!!!
on September 18, 2021
Posted by: SamsungIsTheBest
from Normal,Illinois
[This review was collected as part of a promotion.] I bought this a month ago and I am so happy about its performance. I love the way I can set the automations in the smart things app and I need not remember to turn on. This is the best helping device I ever had and I have recommended already to my family and friends to buy this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 23, 2021
I'm happy to hear how much you are enjoying the performance. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on September 20, 2021
Posted by: BLyb
from Howell, MI
[This review was collected as part of a promotion.] We upgraded from a powerbot pet model and couldn't be happier. The self emptying feature is amazing. The lidar system has been a great upgrade from the old model. The only negative is the edge cleaning brush can get tangled in things if you aren't careful about picking everything up before it runs.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 21, 2021
Thank you for sharing this with us. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Swept Away!!
on September 24, 2021
Posted by: RanchOnPen
from lynbrook
Gender:Female
[This review was collected as part of a promotion.] Thank you home appliance geniuses! I appreciate you understanding the struggle of living in a beach town. I was truly having trouble constantly keeping up with the struggle of dust and sand! I mean how am I supposed to beat a battle with sand!? Constantly vacuuming was becoming a true struggle! And then after a wait and consistent patience, true joy was plastered on my face when the arrival of the Samsung JetBot. Putting the station was easy and the charge time was fast. Then that JetBot went to work! As I began to clean the rest of the house, this bot picked up every particle of sand, dust and piece of dirt on my hardwood floor. EXCITING! I was concerned about the look of the clean station but its not bad at all. The station has a modern look so it does not stick out like a sore thumb. I could not be happier with my JetBot! I am looking forward to a long CLEAN life together!
Response from The InsidersBy Pat, Samsung Care, October 12, 2021
We're happy you chose Samsung and we appreciate you being a Samsung customer. ^Pat
Written by a customer while visiting The Insiders