Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
379
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
371 out of
394)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Anonymous
from South Carolina
Gender:Male
Verified Purchase:Yes
Best grill I ever had. Far superior to others. You can control the temperature, do indirect cooking a sear your meat with ease.
Written by a customer while visiting weber.com
Posted by: N/AA
Verified Purchase:Yes
Is fine, just was unhappy with the starter button not working after 1 month, but we fixed the problem
Response from weber.comBy Weber grills , Consumer care, September 26, 2022
We appreciate your feedback regarding the Genesis E-335. We are so sorry to hear about your igniter button not working. However, we are happy to hear this has been resolved. Our Care team will be reaching out to follow up if you need anything further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
3
New grill has good and bad features
on September 28, 2022
Posted by: Victoria Jack E
from Victoria, Minnesota
"My 3rd Genesis in 3 years, I am a fan of Weber and consider myself to know a lot about these. I bought this grill along with two Weber Crafted accessories—the seer grate and the griddle.
Positives: The new grill model has a wider shelf on the right that is a much needed improvement over the old model. It is wider and more useful. The side storage on the left is an amazing idea and works well. The ability to use the Weber Crafted components (i.e. Seer Grate, Griddle, Dutch Oven, etc) offers a bit of versatility.
Negatives: The propane tank is awkward to work into position inside the cabinet. There are no backlights on the knobs on this model—I would pay to get the next model up if you ever grill at night. Switching out the griddle, seer grate and other Weber Crafted accessories is really greasy and messy and dirty, and heavy and difficult to work with. I would get only one because you won’t want to switch them out. Too much “ick” to deal with on a regular basis.
Overall: I would say it is a good grill, gets hot to about 650-700 degrees, but don’t think about getting more than one of the Weber Crafted accessories. Changing them out is just too dirty and greasy and heavy. Also, if you want the backlit knobs and lighting for grilling at night, move up a model. If you have the previous model, stick with it. Easier to load the tank on the outside vs. this new model where it is awkward and heavy to work it inside the cabinet."
Response from weber.comBy Weber Grills, Consumer Care, September 29, 2022
Thank you for your review regarding the Genesis S-335. Your feedback is a very important part of our process here at Weber and we will be sure to share this with the appropriate teams.
We appreciate that you have been a Weber fan and owner for many years!
Your grill is supported by a generous warranty because we expect our products to be long-lasting, and we stand behind them. Our Care team is also available 7 days a week to help if you run into any issues.
We will be reaching out to follow up. Please look for our outreach soon. Thank you!
We appreciate that you have been a Weber fan and owner for many years!
Your grill is supported by a generous warranty because we expect our products to be long-lasting, and we stand behind them. Our Care team is also available 7 days a week to help if you run into any issues.
We will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jefferson's Dad
from Washington, North Carolina
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The Genesis is the best Weber gas grill I have ever had. Easy to lite, clean, lots of extra storage too. The quality is so apparent, it will outlast the competition. Don't hesitate to make it yours, you will be so glad that you did.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grillernator D
from East Tennessee
Gender:Male
Verified Purchase:Yes
I have been extremely happy with everything about my grill. I even love using my wok and griddle. The fire is hot where I need it. No hot spots. Food always come out perfect.
My only issue is I have seen the newer version of my grill that has battery operated lights IN the handle that have the batteries IN the handle and LED lights that shine down on grill surface when the lid is open. Not the light mounted ONTO the handle. I wish someone could tell me I could swap out my handle for this one with the light in it.
Other than that, this grill is a perfect 10!!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care , December 20, 2022
We appreciate your feedback and we are thrilled to hear that you love your new Weber Genesis grill!
We offer a variety of models to suit our grillers' needs. Your satisfaction is very important to us, and we want you to have the features that excite you. We're sorry that the model you purchased is not compatible with the built-in handle lighting, and we will bring your feedback to our team.
We want to know more about your experience and offer further assistance. Please look for an email outreach from our Care team soon. Thank you!
We offer a variety of models to suit our grillers' needs. Your satisfaction is very important to us, and we want you to have the features that excite you. We're sorry that the model you purchased is not compatible with the built-in handle lighting, and we will bring your feedback to our team.
We want to know more about your experience and offer further assistance. Please look for an email outreach from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent product. Nice to have that sear station.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Knoxville, TN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
We love cooking on our new Weber gas grill! Lots of possibilities with the crafted griddle…lots of steaks and wild caught salmon so far. Next will be Philly Cheesesteaks! Easy to clean and precise temperature control. I’m still learning about griddle cooking but it’s a lot of fun!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Melanie M
from St. Petersburg, FL
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Best grill for anything, I’ve cooked meats, fish, kabobs, veggies, my cast iron skillet, grill mats…and I’m not an expert in grilling..im actually still learning and I couldn’t be having more fun with this grill…yes fun! I purposely use my grill now instead of my stovetop since I’ve purchased too!
I would recommend this to a friend!
Written by a customer while visiting weber.com