Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Grilling and Happy
from Western New York
Gender:Male
Verified Purchase:Yes
I love my new Weber Genesis grill. I am able to cook anything just as I want it. Controlling the temperature is easy and there are multiple variations to use depending on what I am cooking. I use it 3 to 4 times most weeks. I have also purchased several of the accessories from searing grade and pizza stone to rotisserie attachments and all are great. However, I did have one problem. Just under the handle I had a burn-through spot on the cover. I used the website warranty drop-down to submit my complaint. Within a half hour I was notified but a customer service associate the my warranty claim was accepted and a new cook box was on its way. I’ve never had such fantastic support. I’ve owned a early Genesis model about 15 years ago but had to sell it when I moved. I have a Weber kettle grill as well. It’s a warrior.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Quality Grill! Nicely packaged and beautiful fini
on June 15, 2022
Posted by: Davidsweber
from Wilson, NC
Gender:Male
An American company with a great warranty and great factory support.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Stephen K
from Greenport, NY
Gender:Male
Verified Purchase:Yes
I’ve used it 3 times so far and it lights easily and quickly. Grill heats up fast.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Summermom
from PA
Gender:Female
Verified Purchase:Yes
This is a great grill however if I were to purchase a Weber product again, I would have it delivered assembled. This took 3 hours to assemble. The app helped however there was a point in assembly that was very difficult to get the part to fit the way it was supposed to which delayed the completion.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: The Great Fisherman
from Pittsfield Massachusetts
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This grill really works well. We are still experimenting. It does take a little while to get used to. Our next big cook off will be a turkey on the last week of June.
Written by a customer while visiting weber.com
Posted by: Commodore
from Wisconsin
Gender:Male
Verified Purchase:Yes
Best grill we have ever owned. Looking forward to trying new cooking adventures.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Sue1214
from New Jersey
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
This grill is amazing from its searing option to regular grilling & side burner it’s just awesome!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: rvictor
from NJ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Expensive and cooks like any other grill. Value will depend on how long the grill will last
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care , June 12, 2022
Thank you for your excellent rating as well as your feedback. We expect that over time you will appreciate the difference a Weber grill makes in performance and quality.
Our grills are engineered by a team of experienced engineers Your satisfaction is the core value we hold when manufacturing our products. An outstanding warranty covers our grills and accessories because we expect them to be long-lasting. We stand behind our products!
Our Support team is here 7 days a week to provide assistance to our valued Weber fans. We want to make sure you get the most out of your grill. Please look for an email outreach soon. Thank you!
Our grills are engineered by a team of experienced engineers Your satisfaction is the core value we hold when manufacturing our products. An outstanding warranty covers our grills and accessories because we expect them to be long-lasting. We stand behind our products!
Our Support team is here 7 days a week to provide assistance to our valued Weber fans. We want to make sure you get the most out of your grill. Please look for an email outreach soon. Thank you!
Written by a customer while visiting weber.com