Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Customer Rating
4
Great grill!
on July 24, 2022
Posted by: Kate327b
from Albany, NY
Expertise:Intermediate
After waiting over 10 years we bought a new grill. We had a few hiccups which were operator error (;) ). Works great now wish we did it sooner!
Only one minor issue the handle gets very hot in the sun even w the grill off….so be careful
Only one minor issue the handle gets very hot in the sun even w the grill off….so be careful
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 25, 2022
Thank you for your feedback! We are excited for you to contintue creating outstanding meals on your new Genesis E-335.
We understand your concern with the temperature of the grill's handle. We recommend always wearing a grill mitt for protection when opening and closing the lid.
Thank you for being a long-time Weber fan. Happy grilling!
We understand your concern with the temperature of the grill's handle. We recommend always wearing a grill mitt for protection when opening and closing the lid.
Thank you for being a long-time Weber fan. Happy grilling!
Written by a customer while visiting weber.com
Posted by: Ervine
Verified Purchase:Yes
Very pleased with the grill and Weber’s customer support and outreach.
Written by a customer while visiting weber.com
Customer Rating
5
Weber Genesis stainless
on July 23, 2022
Posted by: Scott’s Schwant
from Green Bay Wi
Expertise:Intermediate
Wonderful grill getting usd to such powerful burners without a lot of flare ups . I wish the entire grill was stainless steel I bet the cart assembly rusts out My old Grill from a company now owned by Weber was all solid stainless steel and the cabinet is still good after 20 years I guess only time will tell
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 23, 2022
Thank you for your feedback regarding your Genesis S-335. We understand that you are concerned about the quality of your new grill. We strive to provide high-quality grills with valuable features and accessories.
Here at Weber, we stand by every part of our grill because they have been tested under intense conditions to ensure they perform reliably. Your feedback is a valuable part of our process and we will bring your concerns to the appropriate teams.
We hope you will love the grill as much as we do, thank you for your time!
Here at Weber, we stand by every part of our grill because they have been tested under intense conditions to ensure they perform reliably. Your feedback is a valuable part of our process and we will bring your concerns to the appropriate teams.
We hope you will love the grill as much as we do, thank you for your time!
Written by a customer while visiting weber.com
Posted by: J Keith C
Verified Purchase:Yes
After some initial issues with assembly and getting the side burner to work I have found that the grill is excellent and is all I expected. I might advise buying one already assembled for anyone who does not have a good bit of time and patience to assemble and work out the kinks.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Great gas grill with fantastic temperature control
on July 21, 2022
Posted by: Mr. McCormick
from Middletown, Ohio
Gender:Male
Verified Purchase:Yes
Great purchase! Amazing build quality, great temperature control, and some nice perks with the Weber Crafter grate system. A great look with the sizable cabinet that contains the LP tank(the tank gauge being clearly visible from the outside, is BRILLIANT!) . Although the side cabinet is a bit on the narrow side, I can appreciate the shelf on the. Even though I did rate this 5/5 stars, there is one con I should mention. The sear burners can get plenty hot, but not hot enough for that quick sear that I personally prefer.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: #1EvertonFan
Expertise:Intermediate
Verified Purchase:Yes
The Webber grill is amazing, particularly the sear feature; it’s restaurant quality steak, cooked to perfection.
The grill capacity is just right for the frequent family of four meal and occasional extended grill party with extended family.
Sauté’ing veggies on the side allows cooking times to be managed for the different items being grilled.
The grill capacity is just right for the frequent family of four meal and occasional extended grill party with extended family.
Sauté’ing veggies on the side allows cooking times to be managed for the different items being grilled.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RUDOC
from NJ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill. Had a Genisis Silver for 20 years so was all in with Weber when it was time to replace it. Grill is sturdy with even heating. Sear feature is great. nothing to complain about.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 16, 2022
Thank you for your valued business for so many years and congratulations on your new Genesis S-335 gas grill. We are happy to hear you are enjoying the searing feature, that's one of our favorite features as well.
Your feedback is a treasured part of our process. If you ever do have an issue with your grill, we are here to support you. Our Support team is available 7 days a week to help with anything that comes your way.
Your feedback is a treasured part of our process. If you ever do have an issue with your grill, we are here to support you. Our Support team is available 7 days a week to help with anything that comes your way.
Written by a customer while visiting weber.com
Posted by: Clarynce
from Wausau, WI
Gender:Male
Verified Purchase:Yes
I recently replaced my 20 year old Weber gas grill with this one and I am very pleased with my purchase. I expect to have this a long, long time. Grilled our favorite tenderloin & garlic tomato dinner last night and I commented to my wife how much I like my new grill!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 16, 2022
Congratulations on your new Genesis S-335 gas grill! We are excited to hear you are enjoying all the features that come with it. With great care, your new grill will indeed be around for a long long time.
You can never go wrong with garlic and tomatoes! Thank you for your valued business for so many years.
You can never go wrong with garlic and tomatoes! Thank you for your valued business for so many years.
Written by a customer while visiting weber.com