Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: CSidley
from Enfield, New Hampshire
Gender:Male
Verified Purchase:Yes
Excellent cooking surface and an even cooking of meats and vegetables.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Havee
from New York
Gender:Male
Verified Purchase:Yes
Recently purchased my Genesis E-335 gas grill and we enjoying the large grill surface. You can control the temperature so that foods are prepared to perfection.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Life long Weber customer who loves this upgrade
on July 26, 2022
Posted by: GW70
from Bothell, WA.
Gender:Male
Verified Purchase:Yes
Have owned a Silver C weber for 20 years (still looks great and works perfectly - new igniter, flavorizer bars and porcelain coated cast iron grates) but my family surprised me with this for a fathers day gift and WOW!!! It is better because it has enclosed storage, more grilling space, stainless grates, searing zone, gets at least 100 degrees hotter than my old unit, etc. First use was (after purchasing rotisserie) a prime-rib. Turned out awesome. My wife and I have used several times and LOVE. (don't forget the upgraded casters for easier moving around on our deck)
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Nick2
Verified Purchase:Yes
Nice and hot, even heat across the grill. Would definitely recommend!
Written by a customer while visiting weber.com
Posted by: Dr RSL
Verified Purchase:Yes
Overall OK, but new grates allow food to fall into the flames. After a few uses the "flavor bars" are already stained. Uses a lot of propane for all three burners. They should have put the propane tank on tracks to make changing easier. I liked my older models better.
Response from weber.comBy Weber Grills, Consumer Care, July 28, 2022
We are very sorry to learn your experience so far has not matched up to your expectations. Your feedback regarding the quality of the Genesis E-335 is very important to us.
Your grill is backed by a generous warranty and we will always stand behind our products. We hope this gives you peace of mind with your new grill.
We want to know more about your experience with the food falling through the grates, the discolored flavor bars, and the propane consumption to further assist you.
Our Support team will be reaching out to you soon. Thank you!
Your grill is backed by a generous warranty and we will always stand behind our products. We hope this gives you peace of mind with your new grill.
We want to know more about your experience with the food falling through the grates, the discolored flavor bars, and the propane consumption to further assist you.
Our Support team will be reaching out to you soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Sachin
from Doylestown, PA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill- heats evenly and quickly, little things like hooks for ovenproof mitts and drip pan assembly etc make life so much easier!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JagHC
from Hill City, SD
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
I have been unable to light the side burner with the controls. Only able to light with a match.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 28, 2022
Thank you for your feedback regarding the Genesis E-335. We are so sorry to learn your side burner is not lighting. We are happy to help get this resolved quickly, so you can enjoy your side burner. Our Support team will be reaching out to further assist you. Thank you!
Written by a customer while visiting weber.com
Posted by: Rich Upton
from Austin TX
Gender:Male
Verified Purchase:Yes
This is my third or fourth Weber grill and it is the best one yet. I grill a lot and go through grills about in 5-7 years. I think this bad boy will last a lot longer. I stand by Weber!
I would recommend this to a friend!
Written by a customer while visiting weber.com