First color is a conversation starter. Every grill I've ever seen is usually black or stainless steel. Options in this case with royal blue and stainless steel is off the charts. The grill itself gives you multiple options whether it's cooking basic hotdogs and hamburgers or changing it to cook a pizza on a pizza stone is fantastic. The burner on the side helps as well.
The grill arrived and was put together. Initially the burners lit and worked well. However, at the second use, there is now an audible leak where the regulator connects with the propane tank, with a strong smell of gas. Attempts to tighten the connection have failed to fix the problem. I've been on hold several times with customer service and the online bot. I want to be able to use my new grill without blowing up anything.
I have been having issues with my grill. Weber keeps on blaming the issue with the grill it’s the gas line I have had everything checked out from the gas company and I had a plumber look out the grill. I keep on telling them is something wrong with the grill . I don’t know if something went wrong with the install, the grill is not working properly and Weber keeps on blaming it on the gas company. It’s been very frustrating. Weber does not want to take responsibility that there’s something wrong with the grill. They rather blame it on the gas company the Plumer it’s been ridiculous. All I want is the grill to work properly Weber will not take any responsibility that there is a problem with the grill I will never buy a Weber grill ever again, I am very disappointed
Our last Genesis was 14 years old and it still worked but we were ready for an upgrade. Our new Genesis is great and we love the griddle we purchased to go with it. This grill is only an improvement of our old one. Tons of grilling space and love the storage that the griddle fits in.