The Weber S335 natural grass grill it’s a beautiful piece of machinery that performs a great job Distributing the heat evenly Resulting in very flavorful cooked meats
Check the quality of the parts before you assemble the grill. I have had to build it multiple times because parts were bent. I am disappointed with Weber’s quality these bent frames should never make it out of their facility, lack of quality control. They shipped out replacement parts but not what I expected for the cost of this grill.
Response from weber.comBy Weber grills , Consumer care, October 13, 2022
Thank you for your feedback. We are so sorry to learn about the damaged to your grill. This is not the quality we expect from our products and we will be sure to get this resolved for you quickly.
Our Care team will be reaching out to assist you. Please look for our outreach soon. Thank you!
Very solid build quality and straightforward assembly instructions results in a high quality grill. Packaging was very thorough and protected each component during shipping. The grill lit up the first try and produced a delicious meal after the initial break in period. Very satisfied with this purchase.
Mario in Customer service is the Man ! Totally walked me through a issue and in 5 minutes it was fixed !!! Thank you Weber for a great technical team !