Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
379
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
371 out of
394)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Tennispete
Verified Purchase:Yes
Always a great grilling experience. And with a connection to natural gas no propane tanks to fill.
Written by a customer while visiting weber.com
Customer Rating
4
Great grill and a few things to make it better!
on April 9, 2023
Posted by: Vince P
from SW Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
We've owned several Webers and have been very happy with all of them! This grill really works well... heats up fast, cooks even and love the sear burner feature. A few suggestions to make the grill fantastic for us..... 1. Include the handle light - for a grill at this price point a relatively cheap handle light should be standard. 2. We purchased the optional griddle and pizza stone. When using the stone, all of the heat is lost when the grill is opened fully. It would be great to have a lid stop a few inches up so that pizzas could be slid on and off without losing all of the heat.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, April 11, 2023
Congratulations on your new Genesis E-335! We are happy to hear you are enjoying your new grill!!
We appreciate your feedback regarding the handle light and will be sure to share this with our team for consideration.
The pizza stone can be used with the lid closed for maximum heat. We have some tips we will be sure to share with you. Our Care team will be reaching out to assist you further. Thank you!
We appreciate your feedback regarding the handle light and will be sure to share this with our team for consideration.
The pizza stone can be used with the lid closed for maximum heat. We have some tips we will be sure to share with you. Our Care team will be reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: Sandy W
from New Smyrna Beach, Fl
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Assembly of the grill was a great. All boxes and parts bags letter labeled. Instructions and BILT app were clear and understandable. Each box opened revealed the superior material and construction of parts and design.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Sarah A
from Fort Mill, SC
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
This was an upgrade from our very old Genesis II. Very even cooking- almost set it and forget it! I really like the size of the grilling surface and the orientation of the burners (our previous Genesis II had three burners that ran side to side). I can see how indirect grilling will be much easier. Changing out the burners is a bit of a messy process but to have all the other options (only have the griddle insert but plan to get others) in one grill is a game changer. Great onboard storage.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Paul Melleby
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
So far great grill. Heats evenly and lights up perfect. Easy to clean and looks great. I have made about 12 BBQs so far and the meat comes out perfect.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RFBJR
from Bloomfield, CT
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the grill. Easy to light- cooks evenly- easy to clean- has many options for interesting recipes to try out over the summer. It was missing one minor bolt for the side door and Weber was helpful and responded quickly by getting the part out within a week.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ENTPNR
from Roswell, GA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
SO GLAD I pulled the trigger. I have had other high-end grills over the years, buying partially because of the exclusivity. I shied away from Weber because it was a big, mass produced grill. Well I have to say you loose NOTHING going with the big name. They really have the design down and it cooks better than anything I have owned. 20 years ago, handcrafted boutique grills WERE better made but now the manufacturing process works for you! That said, I did have an issue with my grill. The cover and the lower shell were scaping. The lower shell was out of spec, but... customer service shipped me a new part in days! I wish I did N have to swap it out myself but I will not take a star away for that. Did I mention I have another Weber? The genisis II and is cooks just as well. M S-335 have the sear burner, I have yet to put that to the test but love the concept!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: NancyC
from Connecticut
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
I love my new grill! It's also the perfect shade of blue which makes it even better.
I would recommend this to a friend!
Written by a customer while visiting weber.com