Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Grillernator D
from East Tennessee
Gender:Male
Verified Purchase:Yes
I have been extremely happy with everything about my grill. I even love using my wok and griddle. The fire is hot where I need it. No hot spots. Food always come out perfect.
My only issue is I have seen the newer version of my grill that has battery operated lights IN the handle that have the batteries IN the handle and LED lights that shine down on grill surface when the lid is open. Not the light mounted ONTO the handle. I wish someone could tell me I could swap out my handle for this one with the light in it.
Other than that, this grill is a perfect 10!!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care , December 20, 2022
We appreciate your feedback and we are thrilled to hear that you love your new Weber Genesis grill!
We offer a variety of models to suit our grillers' needs. Your satisfaction is very important to us, and we want you to have the features that excite you. We're sorry that the model you purchased is not compatible with the built-in handle lighting, and we will bring your feedback to our team.
We want to know more about your experience and offer further assistance. Please look for an email outreach from our Care team soon. Thank you!
We offer a variety of models to suit our grillers' needs. Your satisfaction is very important to us, and we want you to have the features that excite you. We're sorry that the model you purchased is not compatible with the built-in handle lighting, and we will bring your feedback to our team.
We want to know more about your experience and offer further assistance. Please look for an email outreach from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: TRKes
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
No more hauling and exchanging propane tanks. ;-)
Easy to use
Easy to use
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Paulyi
from Chicago
Gender:Male
Verified Purchase:Yes
Well built With the griller in mind! The storage for extra grates or flat top is my favorite feature.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, December 10, 2022
We are excited to hear that you are enjoying your new Genesis S-335 gas grill and its amazing features. Your satisfaction is important to us. Thanks for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Cedargrove
Verified Purchase:Yes
Great Grill. Love how quickly it starts. Love the new fold down racks.
Written by a customer while visiting weber.com
Customer Rating
1
Durability Problems
on December 8, 2022
Posted by: Syracuse Suburbs
from Syracuse Suburbs
Gender:Male
Expertise:Intermediate
Bought the grill and loved it right away. Within 6 months there was a manifold problem and now I can only use two of the burners plus the seer station. I have no idea when my 6 month old grill will be working again. I've always heard great things about Weber, this is my first experience and it has not been good.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, December 10, 2022
Thank you for your feedback. We apologize for the disappointing first impression of your Genesis E-335 gas grill. This is not the experience we would want you to have. We are looking into what caused this matter, our Support team will continue to work with you to get this resolved. Thanks!
Written by a customer while visiting weber.com
Posted by: Lrogers67
from St. Augustine, FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The Sear Zone is a great feature for grilling Steaks
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: R&KH
from Northeast Coast
Verified Purchase:Yes
GENESIS S-335 Gas Grill is even better than its wonderful predecessor, another Weber, It is a little larger and the many new features are wonderful such as storage for cooking tools and trays.
Written by a customer while visiting weber.com
Posted by: Jackers
from Cypress, Tx
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Great grill, this is our second Weber. We had to get the blue to match our patio furniture.
I would recommend this to a friend!
Written by a customer while visiting weber.com