Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Anonymous
from North Carolina Sandhills
Expertise:Intermediate
Verified Purchase:Yes
This replaced a 13-year-old Weber S-320. Same great features, love the new storage areas and controls on the front. Looking forward to trying the "crafted" griddle option. Also like how the drip tray works. My only quibble is that the frame is open on top at the back which is unattractive IMO.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, April 25, 2023
We appreciate your feedback! We are excited for you to continue enjoying your grill, and we hope that you will try our Weber Crafted Griddle.
We understand your concern with the open design of the grill's rear frame. This allows for air to circulate in the cabinet, and all of your grill's elements are built to withstand the weather.
Your satisfaction is very important to us. Please look for an email outreach from our Care team soon. Thank you!
We understand your concern with the open design of the grill's rear frame. This allows for air to circulate in the cabinet, and all of your grill's elements are built to withstand the weather.
Your satisfaction is very important to us. Please look for an email outreach from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Trav1230
Gender:Male
Verified Purchase:Yes
Outstanding grill. I got the natural gas S-335 with the added lower storage and stainless steel construction and grill. This replaces my old Weber 3 burner gas grill which had rusted in the lower compartment and the burners were difficult to keep clean and light. The new one is super fast in igniting and I'm loving it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Nan C
from Williamstown, NJ
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
The grill cooks great and is easy to clean. Slide out tray with draining system with the dispoable foil grease holder is perfect. The only item I would suggest for improvement is the very expensive cover that should be waterproof. Rain goes right through it and puddles of water are always left on the case and stainless side side trays.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, April 25, 2023
Thank you for your awesome feedback and for being a Weber fan! It is exciting to know that you are enjoying the upgraded new elements of your Genesis grill!
We are sorry to learn that you are not yet impressed with the grill cover We designed it to allow for water to evaporate through the cover, releasing trapped moisture over time.
We'll bring your feedback to the appropriate teams! Please look for an emai from our Care team. Thank you!
We are sorry to learn that you are not yet impressed with the grill cover We designed it to allow for water to evaporate through the cover, releasing trapped moisture over time.
We'll bring your feedback to the appropriate teams! Please look for an emai from our Care team. Thank you!
Written by a customer while visiting weber.com
Posted by: GrStewart
from Orlando, Fl
Gender:Male
Verified Purchase:Yes
Unit was easy to assemble with instructions provided, bilt app was of little value. Its my fourth weber and i love it!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: P. Spizzirri
from Geneva, IL
Gender:Male
Verified Purchase:Yes
Best grill Weber has made!! Perfect grill, well thought out. I’ve owned a previous version of Weber gas grills, and this grill is hands down the best. The sear zone works great for steaks, the doors help keep burners lit in windy conditions, and the side burner is a nice added bonus.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: NancyC
from Connecticut
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
I love my new grill! It's also the perfect shade of blue which makes it even better.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jms-08
from Oklahoma
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love my gas s335 so far, sear zone works wonderfully
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ENTPNR
from Roswell, GA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
SO GLAD I pulled the trigger. I have had other high-end grills over the years, buying partially because of the exclusivity. I shied away from Weber because it was a big, mass produced grill. Well I have to say you loose NOTHING going with the big name. They really have the design down and it cooks better than anything I have owned. 20 years ago, handcrafted boutique grills WERE better made but now the manufacturing process works for you! That said, I did have an issue with my grill. The cover and the lower shell were scaping. The lower shell was out of spec, but... customer service shipped me a new part in days! I wish I did N have to swap it out myself but I will not take a star away for that. Did I mention I have another Weber? The genisis II and is cooks just as well. M S-335 have the sear burner, I have yet to put that to the test but love the concept!
I would recommend this to a friend!
Written by a customer while visiting weber.com