Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
381
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Garth Evans
Verified Purchase:Yes
The first two times that I tried to use my weber - it was not really lighting
Now it seems to be working ok
Now it seems to be working ok
Is the side of the BBQ supposed to be open - has one panel but open above that panel? is this normal?
Response from weber.comBy Weber Grills, Consumer Care , October 3, 2022
Thanks for your feedback and for being a Weber fan! We are happy to learn that your grill is firing up normally for you after a little hiccup at the beginning.
Your grill's ignition system should be reliable because it is the result of many years of research and design. If ever you are having trouble getting the grill to light, we first suggest checking your gas connection.
You can learn more about ignition troubleshooting here: https://www.weber.com/US/en/blog/tips-techniques/why-is-my-igniter-not-working/weber-30006.html
Your grill is designed to withstand the elements, including the open side panel. The components have been tested in extreme temperatures and weather conditions. We are confident in their performance!
We would like to know more about your experience. Please look for an email from our Care team soon.
Your grill's ignition system should be reliable because it is the result of many years of research and design. If ever you are having trouble getting the grill to light, we first suggest checking your gas connection.
You can learn more about ignition troubleshooting here: https://www.weber.com/US/en/blog/tips-techniques/why-is-my-igniter-not-working/weber-30006.html
Your grill is designed to withstand the elements, including the open side panel. The components have been tested in extreme temperatures and weather conditions. We are confident in their performance!
We would like to know more about your experience. Please look for an email from our Care team soon.
Written by a customer while visiting weber.com
Posted by: Marcyg2u
Verified Purchase:Yes
Fantastic grill and even better customer service.
Written by a customer while visiting weber.com
Posted by: Steve Trudeau
from Oklahoma
Gender:Male
Verified Purchase:Yes
Mario in Customer service is the Man ! Totally walked me through a issue and in 5 minutes it was fixed !!!
Thank you Weber for a great technical team !
Thank you Weber for a great technical team !
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rob Pfendler
Gender:Male
Verified Purchase:Yes
This grill is made so well. I upgraded a Genesis Gold that I had for over 12 years and it still worked great. Love this new grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Neat1ky
from Louisville, Ky
Gender:Male
Verified Purchase:Yes
I like the even heating regardless where the food is in the grill and I like the gauge where the tank goes giving u an idea how much fuel left
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
I don't use the scale. It is too difficult hang a full gas bottle on the scale.I keep a full spare instead.
Written by a customer while visiting weber.com
Posted by: Frat
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very solid build quality and straightforward assembly instructions results in a high quality grill. Packaging was very thorough and protected each component during shipping. The grill lit up the first try and produced a delicious meal after the initial break in period. Very satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Marmike
from Bridgeville de
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill!! Burns evenly and looks great. Enough room for all cooking needs
I would recommend this to a friend!
Written by a customer while visiting weber.com