Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
379
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
371 out of
394)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Jim Stuart
from Irmo, SC
Gender:Male
Verified Purchase:Yes
I like this grill especially the searing feature. However the area around the gas tank is extremely small and cramped. It is hard for an older person(such as myself) to lift the full tank on the lever to use the gas gauge. Otherwise satisfied with the product.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 6, 2022
It is awesome to learn that you are having an outstanding searing experience with your new Weber Genesis and Crafted Sear Grate! We love giving our grillers the tools to create professional results from their own backyard.
Thank you for your feedback about the tank scale location. We are always listening to our Weber fans as part of our continual process of improvement and we will pass along the feedback.
Thank you for being a part of the Weber family!
Thank you for your feedback about the tank scale location. We are always listening to our Weber fans as part of our continual process of improvement and we will pass along the feedback.
Thank you for being a part of the Weber family!
Written by a customer while visiting weber.com
Posted by: Josieathome
from Wade, NC
Gender:Female
Verified Purchase:Yes
We read many reviews & shopped numerous stores as we searched for a new gas grill but kept coming back to a Weber. This is our first Weber grill & we are more than pleased so far with the quality & durability.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: dennis the mennis
Verified Purchase:Yes
My old grill Weber grill lasted 30 years and i hope to be alive when this one goes bad. Love it.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The Genesis feels cheaper than previous models. I’ve had genesis for many years, and the knobs feel heavier, the temperature gauge feels higher end, and the actual grill feel better than this latest model.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, October 15, 2023
Hi! Thank you for your feedback regarding your Genesis S-335. We understand that you are concerned about the quality of your new grill. Your comments are a valuable part of our process and we will bring your concerns to the appropriate teams.
Written by a customer while visiting weber.com
Posted by: Johnson B
Expertise:Intermediate
Verified Purchase:Yes
The stainless steel grill has a clean look for my patio. I can preheat the grill in minutes. The food cooks evenly at all point on the grill. I really enjoy the optional grilling space I the hood of the grill.
I will recommend this grill to my family and friends when they consider replacing their existing grill.
I will recommend this grill to my family and friends when they consider replacing their existing grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Weber not taking responsibility for their product
on June 26, 2024
Posted by: Finnley
Expertise:Intermediate
Verified Purchase:Yes
I have been having issues with my grill. Weber keeps on blaming the issue with the grill it’s the gas line I have had everything checked out from the gas company and I had a plumber look out the grill. I keep on telling them is something wrong with the grill . I don’t know if something went wrong with the install, the grill is not working properly and Weber keeps on blaming it on the gas company. It’s been very frustrating. Weber does not want to take responsibility that there’s something wrong with the grill. They rather blame it on the gas company the Plumer it’s been ridiculous. All I want is the grill to work properly Weber will not take any responsibility that there is a problem with the grill I will never buy a Weber grill ever again, I am very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
5
Awesome Grill!
on February 13, 2022
Posted by: twills17
from oswego, NY
Gender:Female
[This review was collected as part of a promotion.] This grill is great. Putting together did take some time, using the app with video directions helped a lot. It is nice and heavy duty. It is obvious that this grill was built to last. As for using the grill itself, the best part was there were no flare ups at all while cooking. The size is perfect for our family of 5. 3 burners is plenty of space. I really like that the top rack is expandable. Looking forward to purchasing some of the accessories to make for an even better experience.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Great Grill!
on February 14, 2022
Posted by: AnastasiaG
[This review was collected as part of a promotion.] It took my husband and a friend approximately 1 1/2 hours to put the grill together. It was certainly worth it! It has great features, cooked quickly and evenly. Very sturdy, well built. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com