Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
379
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
371 out of
394)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Bill Mck
from PA
Gender:Male
Verified Purchase:Yes
This grill is Great and customer service is fantastic.
Makes great pizza btw!
Makes great pizza btw!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dave from La Quinta
Verified Purchase:Yes
I like the versatility of the grill when using the different grill accessories…all are great ideas!
Written by a customer while visiting weber.com
Posted by: Tim Gerondale
from Green Bay Wisconsin
Gender:Male
Verified Purchase:Yes
I bought this grill partially because one of the accessories was a wok. After I bought the grill I found our Weber no longer sold the wok accessory. As it turns out I can’t even find it through a second party. I am not happy.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, September 26, 2022
Thanks for taking the time to leave a review. We do not have a wok accessory for the Weber Crafted collection, we are sorry about your disappointment. We do have many great accessories available as part of the Outdoor Kitchen Collection that allow you to roast, bake, griddle, sear and crisp using the grillware, you can check them out here: https://www.weber.com/US/en/accessories/weber-crafted/. We hope that you enjoy your new grill! Thanks!
Written by a customer while visiting weber.com
Posted by: Mikez11111
from California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love my new Weber grill. Better than anything I have ever grilled on in the past. When I received my grill I was missing one non essential part and the customer service was amazing. They quickly took my call and shipped me out what I needed. Thanks.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Puerto Rico
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Is better to cook in your Weber than In your kitchen stove.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JAAdams
from Cincinnati, OH
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best grill I have ever owned. Substantial construction. Functionally superior. I wish I would have ordered the light kit and wood chip smoker box too. Looking forward to ordering the various accessories.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Falls church, Virginia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The mount for the rotisserie motor was not designed properly as the spit spear doesn’t fit right into the motor opening without some adjustments by hand.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 29, 2022
Thank you for your feedback about your recent experience. We apologize for any disappointment you experienced, as that is not what we want for our valued Weber fans.
When inserting the rod into the motor, we recommend holding the rod from an upward angle and inserting downward into the motor. This will allow it to turn.
It is also recommended that your meat is trussed and balanced to provide the best experience.
We would like to know more and offer our assistance. Please look for an email from our Care team soon. Thank you!
When inserting the rod into the motor, we recommend holding the rod from an upward angle and inserting downward into the motor. This will allow it to turn.
It is also recommended that your meat is trussed and balanced to provide the best experience.
We would like to know more and offer our assistance. Please look for an email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Rob FDNY
Gender:Male
Verified Purchase:Yes
Quality build. Great performance. Bought the first Genesis 15 years ago. Question… Rebuild or buy new? I went new and gave my original one to my son-in-law to rebuild. I know he and I have a good number of years of great BBQ ahead.
I would recommend this to a friend!
Written by a customer while visiting weber.com