Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Uncle John
from Pleasant Hill, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this to replace my 25 year old Genisis. Much nicer than the old one and preforms as advertised, assembly took about 4 hours and you should be comfortable using tools.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Walpole. Ma
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
We decided to buy a Weber Grill because of the quality it showed compare to other grills. We love how it cooks our steaks so evenly and the vegetables come out perfect and not burned like other grills.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: AlexJ
from Eugene, OR
Expertise:Intermediate
Verified Purchase:Yes
Grills quickly and evenly. Well designed burners and controls. Have the pizza stone accessory which my spouse uses to make great pizza.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: John Cook
Expertise:Intermediate
Verified Purchase:Yes
The size of this grill is perfect for a family of four - and still plenty of grilling room when we have guests. I recommend getting the Crafted storage on the side, we've already bought three inserts and love them all.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Susan459
Verified Purchase:Yes
I had a Weber for 25 years and just replaced it with a Genesis e-335 and love my new grill. I can easily control the temperature with 2 burners plus the sear zone on one side and a burner on the left. And it gets hot, nice for steaks. Much improved from the older model Looking forward to using the crafted cooking accessories. Solid grill, should last hopefully another 20+ years like my old grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Excellent customer service
on May 24, 2023
Posted by: Gerd
from Delaware
Gender:Male
My wife surprised me with this brand new grill for my birthday to replace a 15 year old grill. Unfortunately the side burner wouldn’t ignite. Customer service stood by me and sent parts to fix the problem.
Thank you Emily from customer service
Thank you Emily from customer service
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 25, 2023
Thank you for your kind feedback. We are delighted to hear that your experience was turned around by Emily from our Care team. We love to make our fans happy!
We are always here to help! Please don't hesitate to reach back out with any questions in the future!
We are always here to help! Please don't hesitate to reach back out with any questions in the future!
Written by a customer while visiting weber.com
Posted by: JBighitter
Verified Purchase:Yes
Great grill. My 3rd Weber over the last 20 years. Glad I upgraded to the Genesis from the Spirit. Definitely better. Similar to the difference between a Toyota and Lexus.
Written by a customer while visiting weber.com
Posted by: Badarsebruno
from Wenatchee, WA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Does everything I would expect from a Weber! Temperature is very accurate and consistent, seats great.
I would recommend this to a friend!
Written by a customer while visiting weber.com