Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: JA88
from Los Angeles CA
Verified Purchase:Yes
Grill seems good overall but a pain to assemble because my grill was delivered with defective parts. Eventually was able to find work arounds, because replacement parts were backordered
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, July 10, 2023
Your feedback is very important to us. We are very sorry to hear you had some assembly issues with damaged parts. We see that new parts have been sent. Our Care team is reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Tom C. N.
from Missouri
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The grill has plenty of room and the extender rack is great. The designed utensil holders and the storage cabinet make optimal use of space when needed.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tony Do
from Pennsylvania
Verified Purchase:Yes
Gives a perfect sear. Cooks quickly and efficiently. I should have never waited this long. To get a new grill and to graduate to a Weber.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Chicago IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Well-made, excellent quality! Only issue is the stainless steel shows more dirt than I expected.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GShep
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I would give this more like 4 1/2 stars, but not quite a 5. It is a very nice grill, well built, heats pretty fast and cooks evenly. I do love the large side shelf and the storage compartment.
My only complaint are the grill grates. They are nice and heavy, but food really sticks to them very easily unless you oil them down. It would be nice if the material was a little more non-stick.
Otherwise I love my investment as I continue to get used to it.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, June 30, 2023
Congratulations on your new Genesis E-335! We appreciate your feedback.
We are so sorry to hear your food is sticking to the grates. We have the following recommendations.
You can oil the food directly, but we do not recommend applying any kind of oil directly to the grates.
Make sure you're giving your food enough time per side. Food will naturally start to release from the grates when close to flipping time.
If using a marinade, try to get as much excess liquid off as possible before placing the food on the grill.
If using a sauce of any kind, wait until the last 5 minutes or so to apply.
We recommend cleaning your cooking grates every time you use your grill. Simply preheat the grill on high for 15 minutes with the lid closed and then brush the grates clean with a Weber Stainless Steel Grill Brush.
Our Care team is reaching out to follow up. Please look for an outreach soon. Thank you!
We are so sorry to hear your food is sticking to the grates. We have the following recommendations.
You can oil the food directly, but we do not recommend applying any kind of oil directly to the grates.
Make sure you're giving your food enough time per side. Food will naturally start to release from the grates when close to flipping time.
If using a marinade, try to get as much excess liquid off as possible before placing the food on the grill.
If using a sauce of any kind, wait until the last 5 minutes or so to apply.
We recommend cleaning your cooking grates every time you use your grill. Simply preheat the grill on high for 15 minutes with the lid closed and then brush the grates clean with a Weber Stainless Steel Grill Brush.
Our Care team is reaching out to follow up. Please look for an outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: MMS Sr
from Seattle, Washington
Gender:Male
Verified Purchase:Yes
Genesis E335: Clean design and numerous upgrades to design and features. The new color (Ocean Blue) is a nice departure from th classic stainless steel and black. I especially like the new design of the burner tubes - heat more evenly. Am anxious to learn how master
the sear burner. Need to have one locking caster replaced as the original caster doesn’t work correctly (expect to be covered by warranty).
the sear burner. Need to have one locking caster replaced as the original caster doesn’t work correctly (expect to be covered by warranty).
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bemill
from Nashville
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The sear zone is exceptionally hot. I can grill in half the time. The filets turned out nice. 4 minutes per side. The side burner works well for veggies.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: J and J
from Kansas City Missouri
Gender:Male
Verified Purchase:Yes
Great grill a little pricey but so far it does everything that I need. Was surprised that during the start up and first burn off the grill reached 700 plus degrees within about fifteen minutes.
I would recommend this to a friend!
Written by a customer while visiting weber.com