I r I really like my new grill. I'm just having a little bit of a problem with the Caster wheels they won't lock. Other than that it's great.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 28, 2022
It is awesome to hear that you love your new grill, thank you for your feedback!
We understand that your grill's locking casters can be a little difficult to push down. We designed them to be heavy-duty, and we recommend wearing a shoe with a firm sole before pushing down hard to engage the lock.
We want to make sure yours are working as expected. Please look for an email outreach from our Care team soon. Thank you!
Great grill but my doors are jacked they don't work properly scrapping when used bottom rail perfectly level
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 21, 2022
Thank you for your feedback and the opportunity to make things right. We apologize for the issue you are having with the doors on your new grill. Our Support team is here to help!
Please look for our email outreach soon. We'll make sure that your doors fit the way we expect them to very soon! Thanks for your patience and for being a Weber fan.