Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
381
4 Stars
73
3 Stars
14
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
373 out of
396)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Jeremiah W.
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Impressive Performance and Build Quality
I recently purchased the Weber Genesis S-335, and I must say, it has exceeded my expectations in every way. This grill is a true powerhouse, and I couldn't be happier with my investment.
First and foremost, the build quality is outstanding. The stainless steel construction not only looks sleek but also feels incredibly durable. I can tell that this grill is built to last, and it can withstand the elements without a hitch.
One of the standout features of the Genesis S-335 is its exceptional cooking performance. The three high-performance burners, along with the sear station and side burner, offer a versatile cooking experience. Whether I'm searing steaks to perfection or simmering a sauce on the side burner, this grill delivers consistent heat and precise control.
The flavorizer bars and the grease management system do an excellent job of preventing flare-ups and enhancing the flavor of my food. The sear marks it leaves on steaks are restaurant-quality, and the food always comes out juicy and delicious.
I also appreciate the ample cooking space this grill provides. With the spacious cooking grates, I can easily cook for a large group of friends and family without feeling cramped. The warming rack is a handy addition for keeping dishes warm while I finish grilling the rest of the meal.
Cleaning the Genesis S-335 is a breeze thanks to the grease management system and the removable drip tray. It saves me a lot of time and effort, allowing me to focus on enjoying my grilled creations rather than worrying about the cleanup.
Overall, the Weber Genesis S-335 is a top-tier grill that combines exceptional build quality, versatile cooking capabilities, and easy maintenance. It has become the centerpiece of my outdoor cooking experience, and I highly recommend it to anyone looking for a premium grill that delivers outstanding results every time.
Written by a customer while visiting weber.com
Posted by: Lisa L.
from Chicago
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Great grill. It has so many options and we love it. Thanks
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: T. Smith
from New England
Gender:Male
Verified Purchase:Yes
Great grill. IT’s everything that it’s said it was.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Cee Dub
from Dagsboro DE
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love this grill it has even temperatures across the grates. Did Kabobs with chicken and steak and veggies and they came out perfect. Did a flank steak yesterday and it was cooked perfect. Still learning the heat settings. Absolutely love the searing section with the additional burner it does an outstanding job. Had an issue with the side burner igniter so I called Weber. The customer service was excellent, extremely nice and sent out a new ignition kit right away. I installed it and now everything is working as it should.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Capt. Bob
Verified Purchase:Yes
Extra storage area & larger prep tabletop extremely beneficial.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Crooked Emblems?! C’mon!
on August 29, 2023
Posted by: Ryan James
from San Diego
Gender:Male
Expertise:Intermediate
I had an old Weber Grill for over 20 years and it was amazing. I wanted to finally upgrade just to get something new and I did a ton of research to decide on my next grill. I narrowed it down to the Weber Genesis and a competitors brand. Out of brand loyalty I went with the Weber. Everything about my new grill is great BUT, CMON.. both of the decals/ emblems are completely crooked. It may seem like it is not a big deal but, seriously? Quality control needs to check this kind of stuff out. Now I get reminded by my friend who is a different brand owner how crooked the emblems on the front of my grill are. Makes me second guess wanting to purchase to griddle insert because I am afraid it wont fit!
Response from weber.comBy Weber grills , Consumer care, September 1, 2023
Your feedback means a lot to us. We are very sorry to hear your emblems are crooked. We are happy to help get this resolved. Our Care team is reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: larrygaia
from New Jersey
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
unsure as I'm still missing a part which is preventing me from use. unfortunately back ordered. However, grill assembly was fairly straightforward except for a few very confusing steps - can't believe they don't test these manuals with the user or if they do, they don't listen. Also, since this was a replacement for basically the same model, was able to do a direct comparison. Materials are not exactly the same, and gauges have definitely been reduced. Just hope this lasts as long as I stand by Weber and especially their support - above and beyond which makes them tops as far as I'm concerned. So my middle rating basically reflects a "hold" until I get a working grill and can hopefully update
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, August 29, 2023
Thank you for your feedback and your patience! It means a lot to us that you have faith in the Weber brand. We would never want to disappoint you!
We stand by our grillers and our grills, backing them with a generous warranty. We apologize for the temporary inconvenience. We'll have you grilling again soon!
Please look for an email update from our Care team. Thank you!
We stand by our grillers and our grills, backing them with a generous warranty. We apologize for the temporary inconvenience. We'll have you grilling again soon!
Please look for an email update from our Care team. Thank you!
Written by a customer while visiting weber.com
Posted by: Lawrence B
Verified Purchase:Yes
I like my grill only burned 1 chicken. 🤔One burner knob doesn't set square on face plate. Damaged durning installation?
Response from weber.comBy Weber Grills, Consumer Care, August 28, 2023
Thank you for your feedback and congratulations on your new grill! We apologize for the unexpected issue with your burner. We would like to learn more and provide assistance!
Your grill has an outstanding warranty, and we will be able to help with anything you need! Please look for our email outreach soon. Thank you!
Your grill has an outstanding warranty, and we will be able to help with anything you need! Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com