Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
379
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
371 out of
394)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: John & Stacey N
Verified Purchase:Yes
We've had our grill since March 2022 and it has performed amazingly. We are not expert grillers but have learned a great deal via the Weber website with their tips and recipes and the grill has been up to the task each time. Very pleased with the purchase thus far and looking forward to many more years of Weber Genesis use.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Limmer Family
from Tully, NY
Gender:Male
Verified Purchase:Yes
Really nice grill and more USA-made than most. Heats up much hotter and faster than my previous grill. Wish the side burner would turn down a little lower to simmer things but it's more useful than most.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 26, 2022
Congratulations on your new Genesis E-335! We appreciate your feedback. We are so excited to learn you are enjoying your new grill!
Regarding the side burner, the flame height needs to be stronger due to being an outdoor grill. This is so the flame is able to withstand the wind and not blow out.
We will be sure to share your feedback with our team. Please look for an outreach email from us soon. Thank you!
Regarding the side burner, the flame height needs to be stronger due to being an outdoor grill. This is so the flame is able to withstand the wind and not blow out.
We will be sure to share your feedback with our team. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Tana
Verified Purchase:Yes
Love our Weber! We had our old one for 20th. This upgrade is amazing!
Written by a customer while visiting weber.com
Posted by: Richie the K
from Arnold, MO
Gender:Male
Verified Purchase:Yes
Although I have yet to use the grill (graduation parties, mothers day outings and many other activities keeping me away from home) I am very happy with it. The directions were simple to follow on the ap Weber gives you to download. EXCELLANT idea on someone's part. I love the way the grill looks, and I can't wait to use it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Uncle John
from Pleasant Hill, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this to replace my 25 year old Genisis. Much nicer than the old one and preforms as advertised, assembly took about 4 hours and you should be comfortable using tools.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GShep
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I would give this more like 4 1/2 stars, but not quite a 5. It is a very nice grill, well built, heats pretty fast and cooks evenly. I do love the large side shelf and the storage compartment.
My only complaint are the grill grates. They are nice and heavy, but food really sticks to them very easily unless you oil them down. It would be nice if the material was a little more non-stick.
Otherwise I love my investment as I continue to get used to it.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, June 30, 2023
Congratulations on your new Genesis E-335! We appreciate your feedback.
We are so sorry to hear your food is sticking to the grates. We have the following recommendations.
You can oil the food directly, but we do not recommend applying any kind of oil directly to the grates.
Make sure you're giving your food enough time per side. Food will naturally start to release from the grates when close to flipping time.
If using a marinade, try to get as much excess liquid off as possible before placing the food on the grill.
If using a sauce of any kind, wait until the last 5 minutes or so to apply.
We recommend cleaning your cooking grates every time you use your grill. Simply preheat the grill on high for 15 minutes with the lid closed and then brush the grates clean with a Weber Stainless Steel Grill Brush.
Our Care team is reaching out to follow up. Please look for an outreach soon. Thank you!
We are so sorry to hear your food is sticking to the grates. We have the following recommendations.
You can oil the food directly, but we do not recommend applying any kind of oil directly to the grates.
Make sure you're giving your food enough time per side. Food will naturally start to release from the grates when close to flipping time.
If using a marinade, try to get as much excess liquid off as possible before placing the food on the grill.
If using a sauce of any kind, wait until the last 5 minutes or so to apply.
We recommend cleaning your cooking grates every time you use your grill. Simply preheat the grill on high for 15 minutes with the lid closed and then brush the grates clean with a Weber Stainless Steel Grill Brush.
Our Care team is reaching out to follow up. Please look for an outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Agatha
from Nashville TN
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
This is a replacement Weber grill. The last one I had for twenty years. This new one is great with storage space for tools and pans. Even best and dear function is great. Next plan is too cool a pizza and bread.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Beautiful Grill
on February 4, 2022
Posted by: MarnieHuggins
from Huntington Beach CA
Gender:Female
[This review was collected as part of a promotion.] I received my new Weber Genesis E-335 today and I have to say this Grill is a thing of beauty. My husbands birthday is in 15 days and this is a perfect birthday gift for him. I had to build it (came in a box) and the build was surprisingly fairly easy. We will be doing a lot of grilling this summer. I am super happy my new Weber Genesis E-335 Grill. I highly recommend!!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com