Customer reviews from weber.com
Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
379
4 Stars
73
3 Stars
13
2 Stars
12
1 Star
10
94%of customers recommend this product.
(
371 out of
394)
Customer Reviews for Weber - Genesis S-335 Natural Gas Grill - Stainless Steel
Posted by: Randy G
from Farmville, NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Easy to assemble, nice finish and cooks great. Very pleased with purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grutta7
from The Hamptons
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
We bought the Genesis S -335 for a family BBQ. This grill was abke too handle meats for 20 at once. Cooked our sausage and bbq ribs to perfection. NO FLARE UPS. The side burner was like cooking on my kitchen stove.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: D Moody
from Laguna Niguel, CA
Gender:Male
Verified Purchase:Yes
This is a great bbq…definitely worth the money. Excellent quality!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from New Jersey
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This grill is outstanding and gets very hot, this is my replacement which I upgraded.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Otto Ed
from Georgia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Excellent grill. Very sturdy construction, easy to operate, heats quickly, and easy to clean the grills.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lawrence B
Verified Purchase:Yes
I like my grill only burned 1 chicken. 🤔One burner knob doesn't set square on face plate. Damaged durning installation?
Response from weber.comBy Weber Grills, Consumer Care, August 28, 2023
Thank you for your feedback and congratulations on your new grill! We apologize for the unexpected issue with your burner. We would like to learn more and provide assistance!
Your grill has an outstanding warranty, and we will be able to help with anything you need! Please look for our email outreach soon. Thank you!
Your grill has an outstanding warranty, and we will be able to help with anything you need! Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: larrygaia
from New Jersey
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
unsure as I'm still missing a part which is preventing me from use. unfortunately back ordered. However, grill assembly was fairly straightforward except for a few very confusing steps - can't believe they don't test these manuals with the user or if they do, they don't listen. Also, since this was a replacement for basically the same model, was able to do a direct comparison. Materials are not exactly the same, and gauges have definitely been reduced. Just hope this lasts as long as I stand by Weber and especially their support - above and beyond which makes them tops as far as I'm concerned. So my middle rating basically reflects a "hold" until I get a working grill and can hopefully update
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, August 29, 2023
Thank you for your feedback and your patience! It means a lot to us that you have faith in the Weber brand. We would never want to disappoint you!
We stand by our grillers and our grills, backing them with a generous warranty. We apologize for the temporary inconvenience. We'll have you grilling again soon!
Please look for an email update from our Care team. Thank you!
We stand by our grillers and our grills, backing them with a generous warranty. We apologize for the temporary inconvenience. We'll have you grilling again soon!
Please look for an email update from our Care team. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Crooked Emblems?! C’mon!
on August 29, 2023
Posted by: Ryan James
from San Diego
Gender:Male
Expertise:Intermediate
I had an old Weber Grill for over 20 years and it was amazing. I wanted to finally upgrade just to get something new and I did a ton of research to decide on my next grill. I narrowed it down to the Weber Genesis and a competitors brand. Out of brand loyalty I went with the Weber. Everything about my new grill is great BUT, CMON.. both of the decals/ emblems are completely crooked. It may seem like it is not a big deal but, seriously? Quality control needs to check this kind of stuff out. Now I get reminded by my friend who is a different brand owner how crooked the emblems on the front of my grill are. Makes me second guess wanting to purchase to griddle insert because I am afraid it wont fit!
Response from weber.comBy Weber grills , Consumer care, September 1, 2023
Your feedback means a lot to us. We are very sorry to hear your emblems are crooked. We are happy to help get this resolved. Our Care team is reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com