Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
127
4 Stars
41
3 Stars
12
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
141 out of
158)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Hershel
from Campbellsburg, Ky
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The absolutely best I have ever owned. Love the wireless ability of the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Fach
from Metuchen NJ
Gender:Male
Verified Purchase:Yes
My third Genesis. Love the grill. Enjoying the new smart features.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: jb91
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
The Weber Genesis SX-325 Gas Grill provides an exceptional grilling experience. This is a quality product that covers all of your grilling needs. The smart features are an added bonus that enhance your grilling. I look forward to cooking out for many years to come with this grill. The final aspect of this grill that makes it a standout is the remarkable customer service & support from Weber. I needed to contact them to address a couple of minor issues, and the support I received was tremendous. Weber stands behind their products, and they are committed to taking care of their customers. I am a Weber customer for life.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dennis67
from Roswell, Georgia
Gender:Male
Verified Purchase:Yes
A very nice grill and easy to use. Connection and hookup a little challenging otherwise not a real difficult task. Cooking on the grill is a pleasure but I was a little surprised how the stainless steel grill grates attract a large amount of residue even when being sprayed with Weber Grill Spray. I bought a power bank to power the grill rather than using AC power and it works great! Really glad this feature was added to this grill.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 31, 2022
Hearing that you are finding your grill a pleasure to use makes us happy enough to clack our grilling tongs together! Thank you for your feedback.
Hearing that you are finding your grill a pleasure to use makes us happy enough to clack our grilling tongs together! Thank you for your feedback.
We understand that the appearance of newly-used cooking grates can be jarring compared to the glistening, pure stainless steel that arrived in the box. It is normal for your grates to look different after grilling. They will still provide outstanding performance and last a long time as long as you follow some simple tips.
Always preheat your grill on high heat for 10-15 minutes before cleaning the grates with a Weber Stainless Steel Grill Brush. Allow the grates to get hot again before adding food.
Always use a Weber Stainless Steel Grill Brush! We have tested them and we are confident that they will work the best with your grates.
Oil your food, not your grates! This prevents excess buildup from forming on the grates. Weber Grate Spray will help to protect your grates, but we still recommend oiling your food before adding it to preheated grates.
We are here to help you get the best experience from your grill. Please look for an email from our Support team soon. Thank you!
Hearing that you are finding your grill a pleasure to use makes us happy enough to clack our grilling tongs together! Thank you for your feedback.
We understand that the appearance of newly-used cooking grates can be jarring compared to the glistening, pure stainless steel that arrived in the box. It is normal for your grates to look different after grilling. They will still provide outstanding performance and last a long time as long as you follow some simple tips.
Always preheat your grill on high heat for 10-15 minutes before cleaning the grates with a Weber Stainless Steel Grill Brush. Allow the grates to get hot again before adding food.
Always use a Weber Stainless Steel Grill Brush! We have tested them and we are confident that they will work the best with your grates.
Oil your food, not your grates! This prevents excess buildup from forming on the grates. Weber Grate Spray will help to protect your grates, but we still recommend oiling your food before adding it to preheated grates.
We are here to help you get the best experience from your grill. Please look for an email from our Support team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: GLB Colorado
from Boulder Colorado
Gender:Male
Verified Purchase:Yes
Great grill. The electronic features are great, especially the accurate digital probe readings, but the SX-325s is really all about the powerful cooking capabilities. The Sear Zone feature is amazing. Perfect steaks time after time, cooked at steakhouse grill temperatures. I do appreciate the fact that I know the grill temperature too, but the truth is that this grill has exceeded my cooking expectations. It’s really fun. I bought a cover for it as I expect this grill is going to last for decades if I take care of it. I assembled it in about two hours. Lots of boxes and parts but detailed instructions, worth studying before you start.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Everything I hoped for
on June 1, 2022
Posted by: Thawk
from Isle Mn
Gender:Male
Expertise:Intermediate
Bought a couple different grills in the past . This is my first Weber, I know I won’t be looking back it’s awesome !!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Luca Italiano
from Birmingham Michigan
Gender:Male
Verified Purchase:Yes
Amazing Grill !! Easy to assemble . Very good material and features.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Francobolo
from North Carolina
Gender:Male
Verified Purchase:Yes
This is an amazing grill. It seamlessly connects to a art phone via an app that actually works. It takes the guess work out of grilling and the stress out of the grill master.
I would recommend this to a friend!
Written by a customer while visiting weber.com