Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
123
4 Stars
41
3 Stars
11
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Keith H.
from Southwest Ohio
Gender:Male
Verified Purchase:Yes
I was impressed with the durably of my father’s Weber kettle grill growing up. I believe he had it over 30 years. I made the mistake of buying a less expensive grill and watched as it deteriorated over time. When it came time to purchase a new grill, I decided to go with a quality one, the Weber Genesis. I’m impressed with the construction and can’t wait to get a few more meals under my belt with it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: AL Buck
from Joliet,IL.
Gender:Male
Verified Purchase:Yes
Love the searing station and the design for easy clean up. The smart features are also a big benefit.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tanner22
from Kentucky
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Looks to be the best built grill I’ve ever purchased.. hoping to get 8+ Years
Written by a customer while visiting weber.com
Posted by: Scooteroo
from Michigan
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Solid grill that heats evenly throughout. Digital temp works well
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Hershel
from Campbellsburg, Ky
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The absolutely best I have ever owned. Love the wireless ability of the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Fach
from Metuchen NJ
Gender:Male
Verified Purchase:Yes
My third Genesis. Love the grill. Enjoying the new smart features.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: jb91
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
The Weber Genesis SX-325 Gas Grill provides an exceptional grilling experience. This is a quality product that covers all of your grilling needs. The smart features are an added bonus that enhance your grilling. I look forward to cooking out for many years to come with this grill. The final aspect of this grill that makes it a standout is the remarkable customer service & support from Weber. I needed to contact them to address a couple of minor issues, and the support I received was tremendous. Weber stands behind their products, and they are committed to taking care of their customers. I am a Weber customer for life.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dennis67
from Roswell, Georgia
Gender:Male
Verified Purchase:Yes
A very nice grill and easy to use. Connection and hookup a little challenging otherwise not a real difficult task. Cooking on the grill is a pleasure but I was a little surprised how the stainless steel grill grates attract a large amount of residue even when being sprayed with Weber Grill Spray. I bought a power bank to power the grill rather than using AC power and it works great! Really glad this feature was added to this grill.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 31, 2022
Hearing that you are finding your grill a pleasure to use makes us happy enough to clack our grilling tongs together! Thank you for your feedback.
Hearing that you are finding your grill a pleasure to use makes us happy enough to clack our grilling tongs together! Thank you for your feedback.
We understand that the appearance of newly-used cooking grates can be jarring compared to the glistening, pure stainless steel that arrived in the box. It is normal for your grates to look different after grilling. They will still provide outstanding performance and last a long time as long as you follow some simple tips.
Always preheat your grill on high heat for 10-15 minutes before cleaning the grates with a Weber Stainless Steel Grill Brush. Allow the grates to get hot again before adding food.
Always use a Weber Stainless Steel Grill Brush! We have tested them and we are confident that they will work the best with your grates.
Oil your food, not your grates! This prevents excess buildup from forming on the grates. Weber Grate Spray will help to protect your grates, but we still recommend oiling your food before adding it to preheated grates.
We are here to help you get the best experience from your grill. Please look for an email from our Support team soon. Thank you!
Hearing that you are finding your grill a pleasure to use makes us happy enough to clack our grilling tongs together! Thank you for your feedback.
We understand that the appearance of newly-used cooking grates can be jarring compared to the glistening, pure stainless steel that arrived in the box. It is normal for your grates to look different after grilling. They will still provide outstanding performance and last a long time as long as you follow some simple tips.
Always preheat your grill on high heat for 10-15 minutes before cleaning the grates with a Weber Stainless Steel Grill Brush. Allow the grates to get hot again before adding food.
Always use a Weber Stainless Steel Grill Brush! We have tested them and we are confident that they will work the best with your grates.
Oil your food, not your grates! This prevents excess buildup from forming on the grates. Weber Grate Spray will help to protect your grates, but we still recommend oiling your food before adding it to preheated grates.
We are here to help you get the best experience from your grill. Please look for an email from our Support team soon. Thank you!
Written by a customer while visiting weber.com