Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Customer Rating
5
Awesome great all around Grill
on March 16, 2022
Posted by: Nene
from Mastic
Gender:Female
[This review was collected as part of a promotion.] I received the Weber Genesis EX -325s smart gas grill a week ago and my husband and I love it we put it together right away went and bought whatever other things we needed for the grill and grilled on it the next night it is awesome I love the app and the timer don’t have to worry about checking the food so many times can enjoy your company without burning the food. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Omg amaZing
on March 22, 2022
Posted by: Aisling
from Tx
Gender:Female
[This review was collected as part of a promotion.] The new Genesis® smart grill is your secret to perfectly grilled food with Weber Connect® smart technology. Simply set your desired food doneness and receive notifications at the moment it’s time to flip and serve. Medium-rare steak? Perfect every time. Also featuring Weber’s largest and hottest sear zone and expandable top cooking grate that allows you to grill a full restaurant quality meal in one shot.
Have only used once (just purchased), but love the high quality of this product and its features! Definitely worth the investment (expect this grill to last 10-15 years, 3-4x longer than any grill I’ve ever owned before)!!!
Really like the grill but was replacing a 15 yr old Weber and the new one is just not constructed as well as the one I am replacing. Stainless is thinner and of lower quality.
The grill is awesome. One is able to control the internal grill temperature easily. The Probe that you insert into your food makes grilling no brainer. One should never overcook or undercook food.
However, for some unknown reason I did have issues turning on the “smart hub” a few times. Once I got it working everything was fine.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 16, 2022
We are thrilled to hear that you are having an awesome experience with your grill. Thank you for your feedback! We are also huge fans of the Weber Connect Hub.
We are surprised to hear that your Connect Hub wasn't powering on easily at first, and we apologize for the inconvenience. It sounds like you were able to get things working, but we would like to know more about what happened. We're also here to assist you further!
Please look for an email from our Support team soon. Thanks for being a Weber fan!
Awesome grill with technology that allows you to concentrate on enjoying your BBQ'ing, backyard fun, party etc. without worrying about ruining what your grilling! It looks impressive, built very well and I really like the propane level. Probes work well!