Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
127
4 Stars
41
3 Stars
12
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
141 out of
158)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Customer Rating
5
This grill is simply masterful!
on February 28, 2022
Posted by: Allyrio
from WHEELING WV
Gender:Male
[This review was collected as part of a promotion.] This grill far exceeds anything we could have imagined! If you have ever had a Weber grill, you know the quality products they are. The Genesis SX-325s is like your past model grill taken to the highest level! If you have not owned a Weber grill, hold on tight because this is amazing!
The smart technology feature operates flawlessly and we love that there is a notification to let us know when to flip things over. Add to this the extra large cooking area, an extended feature for another grilling level, the sear feature and well, the list goes on.
Assembly was not as daunting as we thought is might be, and the instructions guide is really precise!
This grill is large and sturdy which correlates to it being heavy! It weighs right around 140 lbs., and it may take 2 people to unload this beauty!
Believe me, there will be no buyers remorse with this fantastic grill.
The smart technology feature operates flawlessly and we love that there is a notification to let us know when to flip things over. Add to this the extra large cooking area, an extended feature for another grilling level, the sear feature and well, the list goes on.
Assembly was not as daunting as we thought is might be, and the instructions guide is really precise!
This grill is large and sturdy which correlates to it being heavy! It weighs right around 140 lbs., and it may take 2 people to unload this beauty!
Believe me, there will be no buyers remorse with this fantastic grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Amazing grill
on March 30, 2022
Posted by: James rk
from Houston
Gender:Male
[This review was collected as part of a promotion.] Was easy to set up and is the perfect size. Right now its just me and my wife at home but is a good size for entertaining as well. So far gives me good temperature points all over. The grates are good for sear marks too
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JHar
from Orange County, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The application and computer does not work well at all. It worked once and now keeps freezing. Waste of money to invest in smart grill. Very disappointed in the extra dollars spent on this grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 18, 2022
Thank you for your feedback. We are surprised and sorry to learn that your Weber Connect module is not providing a readout. That is definitely not normal and we are here to help get things working properly.
We believe a device reset may solve the issue. Our Support team sent you a follow-up email to provide some simple troubleshooting. We are confident that we can get this resolved quickly for you. We look forward to helping you soon.
We believe a device reset may solve the issue. Our Support team sent you a follow-up email to provide some simple troubleshooting. We are confident that we can get this resolved quickly for you. We look forward to helping you soon.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Bloomfield, CT
Gender:Male
Verified Purchase:Yes
For years I complained about my old grill (not a Weber) and everyone always told me, "get a Weber". Man, were they right. I love this thing. It cooks quickly and thoroughly, in fact, I had to relearn cooking on a grill because this thing cooks very quickly. Steaks come out perfectly (with the cast iron sear grate) and I've cut down cooking time to a couple minutes. I love the electronic display and am learning to use the probes to better time my cooking. I also LOVE the way it cleans up, with the tray sliding out and the aluminum foil grease trays. I even connected a rotisserie and that worked great, as well.
I had to run an electric outlet out to that corner of the deck to power all this stuff, but it is well worth it. We grill food year-round and I see this grill working out great for years to come!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Love the sear station
on May 17, 2022
Posted by: KMcM
from SeattleWA
Gender:Male
The sear station is a great feature. In fact, this is the first grill I've found that can get hot enough to sear meat without having to close the grill hood.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chefjosh
from Sacramento CA
Gender:Male
Verified Purchase:Yes
The most even cook I have ever experienced on a grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chris J M
Verified Purchase:Yes
I thoroughly researched various brands and models - Weber is consistently rated highly and now I understand why. The quality and features of this grill are well worth the premium price.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joe and Teri C
from Rome, NY
Gender:Male
Verified Purchase:Yes
We used a Weber grill for over 30 years that we inherited from my parents in the late 1980s. It eventually needed some replacement parts, so we decided to give it to a friend that likes to fix old things. We replaced it with a pellet smoker/grill. We've been using that the past 6 years. We like the smoker cycle, but the grilling cycle takes about 15 minutes to get to BBQ temperatures. Recently we met a neighbor that has a Weber grill that uses Natural Gas - we did not know those existed. So, we promptly ordered a Weber Genesis grill with the Natural Gas option. The grill not only heats up quickly, but the temperature is very controllable. The spacing of the 3 burners is perfect for either a consistent temperature of the whole grill or having a hot, medium, and low areas. We still like the pellet smoker/grill for smoking, but we also ordered the Weber smoker box for this grill. We haven't used it yet but the reviews on it are very good. We also like the remove WiFi monitoring of the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com