Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
123
4 Stars
41
3 Stars
11
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Kallaway17
from Chazy, NY
Verified Purchase:Yes
Completely exceeds expectations!!! Cooking on this grill is a game changer and we'll worth the money I spent.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mark Stailey
from Indianapolis
Verified Purchase:Yes
I finally had to replace my Genesis 320 after 14 years of perfect service. It had been abused but was still grilling perfect. The casting (lid) had cracked and the wind blew it off the porch and broke the end cap. Anyway I thought I had the perfect grill until I got my new one. This grill is even better, which is understandable. The technology is awesome. I can watch the grill temperature and the probe temperature on my phone while sitting at the dining room table enjoying my salad. The temperature levels are more consistent and easy to control with a little practice. I followed the temperature settings in some of the recipes. They were dead on. Perfect results every time. I love this thing!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Gary Salesse
from Terrace Bay Ontario Canada
Expertise:Intermediate
Verified Purchase:Yes
Great purchase. I’ve only used it less than a dozen times so far and really like it. The one problem we did have was that upon delivery from the store I noticed that the plastic film that covers the brushed aluminum (side shelves) was still on. When I went to remove it , it would not come off. It was basically glued on. It took my wife and I over 1 1/2 hours and 1/2 a bottle of goo be gone to remove it. Thing is it says on the plastic to remove before assembling. It was assembled before we received it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Consistent Weber Quality - Delivery a challenge
on July 16, 2024
Posted by: C Knipp
from SE Michigan
Verified Purchase:Yes
The final product is a good grill. The delivery logistics company provided some challenges because I apparently live "on the edge of their delivery zone". It took 4 phone calls to get the grill scheduled for delivery. When it arrived I had to remove the 250+ lb. box on a pallet myself because the (nice) delivery guy was 75 years old.
Assembly went smoothly except for a crushed bracket for the side table on the left front leg. Using 3 of 4 bolts seems to be fine at the moment.
The protective film on the grill top left a residue when removed that is still noticeable. This is not the case for any of the other protected surfaces.
The grill and purchased accessories are now in place and working great so far.
Assembly went smoothly except for a crushed bracket for the side table on the left front leg. Using 3 of 4 bolts seems to be fine at the moment.
The protective film on the grill top left a residue when removed that is still noticeable. This is not the case for any of the other protected surfaces.
The grill and purchased accessories are now in place and working great so far.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike Livingston
from Palatine Illinois
Verified Purchase:Yes
Long time Weber customer and have owned nothing but Weber for 60 years.
CONS: My new grill doesn't feel as substantial as my old Genesis that I had for over 15 years. The controls feel different and setting tom medium takes some getting used to. I wish I had not purchased the WIFI capable grill as I am now tethered to an electrical outlet via an extension cord. I wish it had a rechargeable battery instead. The only way I get get a grill temp now is via the readout on the control panel or on my phone. The only other way to get a temp is with an external thermometer that I have to place inside the grill.
PROS: The temperature can be maintained via the adjustments to the grill with the controls and holds steady near the desired temp when reached. The heavy duty grates are very nice and the expandable upper rack is a big plus.
CONS: My new grill doesn't feel as substantial as my old Genesis that I had for over 15 years. The controls feel different and setting tom medium takes some getting used to. I wish I had not purchased the WIFI capable grill as I am now tethered to an electrical outlet via an extension cord. I wish it had a rechargeable battery instead. The only way I get get a grill temp now is via the readout on the control panel or on my phone. The only other way to get a temp is with an external thermometer that I have to place inside the grill.
PROS: The temperature can be maintained via the adjustments to the grill with the controls and holds steady near the desired temp when reached. The heavy duty grates are very nice and the expandable upper rack is a big plus.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Matthew B Robo
from Maryland
Verified Purchase:Yes
I use this grill all year long for cooking almost everything. Burgers, ribs, chicken, fish, vegetables, it does it all with ease! Great price and very well made. Love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Avitale33
from Ny
Verified Purchase:Yes
Used it 1x on low heat. 5 minutes later app says heats super high. Went to check grill and insude was on fire. Couldbt even touch bc it was too hit and knobs were melted
Written by a customer while visiting weber.com
Customer Rating
5
KbDb
on October 16, 2024
Posted by: Kbray
from Pendleton IN
Expertise:Intermediate
Awesome features easy to use & assemble, griddle add makes it versatile
I would recommend this to a friend!
Written by a customer while visiting weber.com