Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
123
4 Stars
41
3 Stars
11
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Bob Anders
from Santa Rosa Beach, Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I think it is a very good product- well designed and well made.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: D. G.
Verified Purchase:Yes
Wonderful grill especially with the full griddle attachment. Electronics not so much.
Written by a customer while visiting weber.com
Posted by: Jeff Au.
from Rehoboth Beach DE
Expertise:Intermediate
Verified Purchase:Yes
Quality construction but controls are wonky. The panel works with extension cord but not the battery pack I bought
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BGs Weber EX-325S
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
By far my Weber ex-325s is the best grill I've ever owned! I love the easy to add weber crafted griddle insert and my steaks are perfect on the grill with the weber connect. I can't recommend my Weber grill enough!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tree F
from Phoenix, AZ
Verified Purchase:Yes
This has turned out to be a great grill! It heats up quick and when turned up with sear, it easily gets around 600 (I haven’t tried to see what the max can be). Leaves nice sear marks. Handy digital thermostat readout. Didn’t realize it has a scale attached to propane so you can monitor level without the old lift it method. Looks great. Sturdy and well built.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grilling in AZ
from Phoenix, AZ
Verified Purchase:Yes
I have had tons of other brands of grills over my 20+ years of grilling. None have ever really stood out as good... always had hot spots or weird cold spots, wouldn't heat up etc. We grill a LOT, 3-4 times a week so sprung for the Genesis EX-325s (with the tech package) and I will NEVER go back.
1. No hot spots ANYWHERE.
2. Gets up to 600+ degrees
3. Sear burner location actually makes it useful (it isn't a burner replacement, it's a dedicated sear that is only used for that... doesn't get in the way).
4. Tech package works AWESOME.....
A. Love the bluetooth/wifi range, no signal drops
B. App is surprising accurate for cook times and doneness (tells you when to flip stuff
even)
C. Remote tank level only shows high, med and low but it's nice to have it!
We have used this constantly for the last 3 weeks (1 whole tank of propane worth of grilling...) and I have ZERO complaints or wants. Amazing grill and worth the purchase price IMO.
1. No hot spots ANYWHERE.
2. Gets up to 600+ degrees
3. Sear burner location actually makes it useful (it isn't a burner replacement, it's a dedicated sear that is only used for that... doesn't get in the way).
4. Tech package works AWESOME.....
A. Love the bluetooth/wifi range, no signal drops
B. App is surprising accurate for cook times and doneness (tells you when to flip stuff
even)
C. Remote tank level only shows high, med and low but it's nice to have it!
We have used this constantly for the last 3 weeks (1 whole tank of propane worth of grilling...) and I have ZERO complaints or wants. Amazing grill and worth the purchase price IMO.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: HockeyUnites
from Dallas, Tx
Verified Purchase:Yes
The app used for the putting the grill was pretty much spot on, a couple of minor changes were needed that I provided feedback on. But it was very helpful. Love the fact that even in 30 degree weather I can get the grill up to 600 degrees and maintain it. The app used with the grill has taken my grilling game up a notch as there is no second guessing on whether meat is over or undercooked. It is solidly built and so much better than my previous grill. I do wish there was a way to recipes to the app! Can't wait for it to warm up so I can get even more use out of it.
Written by a customer while visiting weber.com
Posted by: stevelom11
from Pennsylvania
Verified Purchase:Yes
The grill doesn't have an analog thermometer on the surface to provide grilling temperature and I cannot get the electronic aspect working at all... very unpleasant
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, March 22, 2024
We appreciate your feedback. Our apologies for the disappointing experience you are having, as your satisfaction is our top goal.
Your grill can be powered through a USB-C Certified external power bank as well as a traditional plug. We understand that the new technology can take some getting used to, and we design our products with users in mind.
We want to offer our assistance. Please look for our outreach very soon. Thank you!
Your grill can be powered through a USB-C Certified external power bank as well as a traditional plug. We understand that the new technology can take some getting used to, and we design our products with users in mind.
We want to offer our assistance. Please look for our outreach very soon. Thank you!
Written by a customer while visiting weber.com