Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
127
4 Stars
41
3 Stars
12
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
141 out of
158)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Shea A
Verified Purchase:Yes
Like the grill and the WiFi function.
Only “con” would be you have to plug in the grill every time to use the WiFi/ the thermometer to check grill temp. Regardless. Happy with grill.
Response from weber.comBy Weber grills , Consumer care, January 19, 2023
Thank you for your feedback regarding the EX-325s. Your satisfaction is important to us.
Your grill can be powered by a USB-C Certified rechargeable power bank, giving you the freedom to use all of your grill features without plugging into an outlet or extension cord.
We want to help you get the most from your grilling experience. Please look for an email outreach from our Care team. Thank you!
Your grill can be powered by a USB-C Certified rechargeable power bank, giving you the freedom to use all of your grill features without plugging into an outlet or extension cord.
We want to help you get the most from your grilling experience. Please look for an email outreach from our Care team. Thank you!
Written by a customer while visiting weber.com
Posted by: Paul Sprague
Verified Purchase:Yes
The searing feature produces perfect meat every time. the temperature probe eliminates the guesswork. its easier to clean than my old weber with everything being stainless steel.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: danmachart
from Round Rock Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best Grill 4 the buck- only needs the option for stainless or cast iron grates
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
easy to assemble & easy to use with weber connec
on February 7, 2023
Posted by: JROC
from London, Ontario
Gender:Male
Verified Purchase:Yes
I have only used the unit once and It was a great purchase. Weber connect is outstanding. What was really impressive was the assembly instructions and unboxing. I was so simple to put together.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: 93 Bluehen
from Chicago, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
You should consider whether you have an electrical source close to where you intend to use the grill.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, February 17, 2023
Thank you for your feedback. Your satisfaction is important to us. We are happy to help!
Your grill can be powered by a USB-C Certified rechargeable power bank, giving you the freedom to use all of your grill features without plugging into an outlet or extension cord.
We want to help you get the most from your grilling experience. Please look for an email outreach from our Care team. Thank you!
Your grill can be powered by a USB-C Certified rechargeable power bank, giving you the freedom to use all of your grill features without plugging into an outlet or extension cord.
We want to help you get the most from your grilling experience. Please look for an email outreach from our Care team. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
It cooks!
on February 20, 2023
Posted by: The cooking Crow
from Citrus Heights,CA
Gender:Male
I have an old natural gas weber that I love. This 325-s propane is not so much better but refined. It cooked chicken liver wrapped in bacon perfect. The anti-flare system is best I have seen so far. Precise and great heat.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Radcilft
from NH
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is by far the greatest grill I’ve ever cooked on. I get very excited every time I’m going to use it if it’s amazing piece of equipment. Very well constructed highly recommend purchasing this.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bluebrisket
from Chicagoland
Gender:Male
Verified Purchase:Yes
Trouble out if the box. Internal temperature sensor failed after the first use. They should of left the lid thermometer in place as a back up. New sensor came in 2 weeks later and the temperature is off 7 degrees from my other two thermometers. Build quality is very nice. The Bluetooth has been buggy.
Response from weber.comBy Weber Grills, Consumer Care , March 26, 2023
Thank you for your feedback. We are sorry to learn about the unexpected frustration with your grill's thermocouple sensor. That is most unusual!
Your satisfaction is important to us, and we are here to help. Please look for an email outreach from our Care team, soon!
The internal temperature reported by your grill's Weber Connect system is an average of multiple heat points, so we do not expect it to match the temperature reading from an individual thermometer.
Your satisfaction is important to us, and we are here to help. Please look for an email outreach from our Care team, soon!
The internal temperature reported by your grill's Weber Connect system is an average of multiple heat points, so we do not expect it to match the temperature reading from an individual thermometer.
Written by a customer while visiting weber.com